Q: Support
Could you please tell me what is the best contact way to reach out to you? I tried to contact you several times even when you landed months ago on AppSumo for the first time and nothing. I really need to compare both products Lively and Live2ai and decide which one I'm gonna keep. thank you
Pranaya_Lively
Edited Apr 16, 2025A: Hey! Really sorry to hear about your past experience — that was our first campaign on AppSumo, and we may have missed a few messages during the initial rush. Truly appreciate your patience.
We’ve made our support process much more robust since then. Here are the best ways to reach us now:
Live Chat / Ticket Support: Directly accessible from the Lively dashboard. You can raise a ticket anytime, and our team will respond within 3 business hours.
Email: Feel free to drop us a line at support@lively.li — we’re actively monitoring all queries.
If you'd like to speak directly, you can book a call with me here:
👉 https://calendly.com/ppriyavandya/30min
Happy to walk you through Lively, compare it with Live2AI, and help you make the best choice.