4.4
Taco ratings
Lively has received positive feedback for its seamless video embedding, robust analytics, and responsive support. Some users did encounter minor bugs and initial setup challenges, but the overall positive feedback highlights its potential. With an impressive 4.4 overall rating and a 60-day money-back guarantee, giving Lively a try is a solid investment for those seeking to enhance their website with engaging videos.
AI-powered summary of customer reviews
Verified purchaser
Very buggy and Misspellings All Over
There's something weird happening with this purchase. First, when you log in, "Lively" is nowhere to be seen. Instead, it says "Vudio." And I can't even complete the walkthrough. It tries to "show me" what I need to do in order to create a video, but then gets hung up and crashes. I've tried multiple times since purchasing and it keeps happening. It's like an unfinished product that's being rushed to market.
Something I've noticed in the past with other apps is that when the UX has a fair number of misspellings and typos, that's not a good sign. It shows a lack of attention to detail and "rushing" to get something to market.
Pranaya_Lively
Apr 16, 2025Hi there – truly sorry to hear about your experience, and thank you for taking the time to share this. 🙏
Would you be open to a quick call so we can understand what went wrong and make things right? You can book a time that works best for you here: https://calendly.com/ppriyavandya/30min
Thanks again for your feedback — it helps us improve. Looking forward to connecting with you.
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Verified purchaser
Powerful Tool & Outstanding Support – Perfect for Boosting Services and Client Campaigns
Using Lively has been an incredible experience! It offers powerful features like shoppable videos, seamless e-commerce integration, customizable widgets, omnichannel distribution, and detailed analytics—all designed to boost engagement, conversions, and customer satisfaction. The platform is easy to understand, allowing me to get started quickly.
When I had questions, I contacted support and Pranaya, who provided swift and exceptional support during a live meeting. As someone working in international business and having tried multiple tools, I can confidently say that Lively stands out because of its robustness and outstanding customer service. This remarkable combination of product quality and support is truly impressive, and I’m excited to use Lively to promote both our services and our clients’ products uniquely and engagingly.
Pranaya_Lively
Apr 12, 2025Thank you so much for the kind words! We're glad Lively is helping you create engaging experiences and drive results. It was great connecting with you live, and we're always here to support you. Excited to see how you continue using Lively to elevate your brand and your clients'.
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Verified purchaser
🌈 A Stabling product -- with a Promising Safety growth.
This tool is going in my " Use after 4 month Stack". Lets start:
"backend is perfect but froend end UX will take some time."
✅ Good:
🌈 Team is Actively working & also going for a Series A Round... Thats a Huge Plus
💰 The reason you invested money in it..... Newness.. Selling to customer is reaching a new level. The factorials of making your store....visual trustworthy ...fastt.
💥 Real Helpful Team - Got on a quick call twice and Eagerly Active to solve all doubts
🎉 Can be used in Shopify, woo & Also embed anywhere with Like feature. Huge Advantage there.
🥲 Bad:
- Super confusing UX: Without a video tutorial is hard for beginner. got to understand it after 20 mins. But video hey are working on it
- Micro things are Buggy: Dosent works with safari. Integration is good but with story the background behind overlays also scroll. and few more but its a designers eye. for normaly user its not going to be a problem.
- ❌ Lastly it dont feel like story customisation. It feels like Video and tagging and scattered elements. I would recommend giving more customisation like adding stickers, and more UX friendly Visuals - EXACTLY make like Insta story. You have done your job.
✅ Finaly View - I have bought tier 4/5, You trust people and product both, they seems to be working hard and have another AI product on side tha is earning customers.
🌟 It is very usable, but after UX beatification INSIDE product Hoping 4 months.... 🔥You will REGRET not buying it sooner.
Pranaya_Lively
Apr 15, 2025Thank you so much for taking the time to write this! 🙌
We’re thrilled to hear you see the promise in the product and that it’s made it to your “Use after 4 months” stack — that genuinely means a lot! 💖
✅ Backend being solid, team responsive, and integrations across Shopify/Woo/Embed — exactly the kind of foundation we wanted to get right first. And yes, the Seed Funding round is underway...
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Verified purchaser
Lively can completely transform how you engage with visitors on your website!
Want to see Lively in action? Watch this helpful review video with features demo and tutorial here: https://youtu.be/izxBjkRXlms
As an eCommerce business owner or marketer, you might often struggle to keep visitors engaged and drive higher conversions.
With Lively, you can change that effortlessly! This video marketing tool enables you to seamlessly embed videos on your website without slowing it down.
You can auto-import engaging content from platforms like Instagram and TikTok, customize videos with your branding, and even incorporate shoppable videos and striking call-to-action (CTA) buttons to turn traffic into valuable sales.
One of Lively's standout features is its robust analytics, allowing you to track video performance and refine your strategy based on real-time data. When integrated with platforms like Shopify or WooCommerce, Lively becomes an even more powerful tool to instantly elevate your site’s user experience—and boost revenue significantly.
Using Lively, you could save time, wow your visitors, and achieve the higher conversion rate on your site. Give it a try—you won’t regret it!
Pranaya_Lively
Apr 10, 2025Hey Basant,
Thank you so much for the fantastic review and walkthrough! 🙌
We’re thrilled to see how clearly you’ve captured what Lively is all about—helping eCommerce brands turn content into conversions, without the hassle.
From seamless embeds to real-time analytics and shoppable experiences, we’re glad these features stood out to you. We're constantly working to make Lively even more...
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Verified purchaser
Fast and Powerful App with a Bright Future
I decided to give Lively a try after reading the positive reviews on AppSumo and noticing the prompt responses to comments.
The app is user-friendly right from the start, although I did encounter a few minor bugs. Fortunately, I was able to hop on a call with the support team to report these issues, and they are actively working on fixes.
As it stands, the app is fully functional, and stable, and I’m currently using it on a live e-commerce site without any issues. The company behind Lively has exciting developments in videos and AI, and I believe Lively is part of a larger vision, which gives me confidence in their ability to keep the app updated and thriving.
The widgets are aesthetically pleasing, customizable, and versatile, making them suitable not only for e-commerce but also for any website that could benefit from engaging video content.
Currently, I’m on the T3 plan, but I’m considering upgrading to the maximum tier to ensure I can incorporate Lively into all the sites I manage for my clients."
Pranaya_Lively
Apr 9, 2025Thank you so much for the thoughtful and encouraging review! 💛
We're thrilled you're finding Lively user-friendly and running it smoothly on a live e-commerce site. It means a lot to us that you noticed our support team's responsiveness—we’re always here to help and improve based on your feedback.
We’re equally excited about what’s coming next with AI and video innovations, and it's awesome to...
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