Q: I repurchased the software. Can you please delete my old account
Aloha.
I refunded and I repurchased tier 3. Can you remove my old account so that I can reuse it?
Also, does your software have a teleport feature? I use that feature to show to my clients where they are ranking in a certain area.
Thank you,

PawelBurda
Jan 22, 2025A: Thank you for your message! We can certainly help with deleting your old account. Please send an email to support@ratingcaptain.com with the email address associated with the account you’d like us to remove.
As for your second question, the tool does allow you to track positions on the map using a non-standard view, so you can monitor rankings in any location, even outside the pin marker of the GMB listing. Feel free to reach out if you need further assistance!