4.0
Taco ratings
The review summary should be: "Customers are all about Rating Captain Local, praising its efficient keyword tracking, user-friendly dashboard, and responsive support. The AI-powered automations and review replies are a hit. There are minor limitations in the ranking grid and post scheduling, but weighing the raves against the occasional grumbles, Rating Captain Local is hitting the mark and is a solid buy for those aiming to rank higher on Google Maps. Plus, with a 60-day money-back guarantee, it's worth giving it a try."
AI-powered summary of customer reviews
Verified purchaser
Local Rank Tracker: A Smart Investment That Delivers
I've been using Local Rank Tracker to manage and enhance the Google My Business profiles of my clients, and the results speak for themselves. The platform runs seamlessly, offering a full suite of features that allow me to track rankings, schedule posts, and optimize content effortlessly. The customer support—shoutout to Oskar!—has been top-notch, providing the guidance needed to maximize every feature.
So far, this has been a solid investment that quickly pays for itself, making it an indispensable tool for local SEO management. Thanks for creating such a powerful and user-friendly platform!
PawelBurda
Jun 2, 2025Thanks so much for your awesome feedback — we’re really happy to hear that the tool is working well for you and that your clients are seeing great results! 🙌
It’s great to know you’re making full use of the platform — and I’ll definitely pass the shoutout to Oskar! If there’s ever anything else you need, feel free to reach out anytime.
Thanks again for being with us!
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Verified purchaser
Issues with the Custom Domain
The section to add a Custom Domain is not working. We added one, but it doesn’t reflect. We’ve sent messages to support, but they haven’t responded. There is no documentation that clearly explains the process, and the instructions provided by the platform don’t result in any visible changes.
PawelBurda
May 27, 2025Thank you for your feedback — and I'm really sorry to hear about the trouble you’ve had with the custom domain setup.
Just to clarify, we respond to all support messages within one business day, and I’ve double-checked but didn’t find any ticket from your email address in our system.
To ensure we can help you immediately, please resend your message directly to support@ratingcaptain.com — ideally...
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Verified purchaser
(a lot of) space for improvement
I was initially excited to discover Local Rank Tracker, as there's a real need for such a tool at a reasonable price point. However, the experience fell short of expectations.
Customer support first promised a French translation would be deployed. When I followed up later, they reversed their stance, saying it was no longer planned - this seriously damaged trust.
Multiple bugs made the tool difficult or sometimes impossible to use effectively.
Moreover, the credit system severely restricts usage: even at Tier 5, you're limited to 1,000 keywords with no option to add more. To expand beyond this, you must switch to a regular subscription, essentially negating the benefits of the lifetime deal (LTD) investment.
It's particularly disappointing because I had high hopes for this product.
PawelBurda
May 27, 2025Thank you for taking the time to share your feedback — I really appreciate the honesty and detail in your review.
First, a quick note on the French translation: it’s actively being implemented right now. We’ve already finalized the translation and it’s currently in development. It should be live very soon, and I’ll be happy to let you know once it’s up and running.
Regarding the keyword limit —...
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Verified purchaser
Amazing team!
I love Local Rank Tracker, not to mention the team of Pawel and Oskar are really great in helping me set up my business for success. I really appreciate you guys.
Mateusz_RatingCaptain
May 15, 2025That's great to hear! We're doing our best. Thanks for sharing the love! ❤️
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Verified purchaser
Loving Local Rank Tracker
I can login and grab a quick ranking of my clients, check out their competition and get an overall picture of the GMB in one place. Very glad I bought this software. Support is good, and roadmap is implemented!
PawelBurda
May 6, 2025Thanks a lot for the great feedback! 🙌
We're happy to hear you're getting real value from the Local Rank Tracker — having everything in one place makes a big difference when managing multiple clients. Also glad you’ve had a good experience with our support and that you’re seeing progress on the roadmap!
Appreciate you being on board! 🚀
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