It is very good BUT!!!
the product is amazing, but still needs improvement, one of the main things adding a new business, it is a matter of luck, sometimes it words sometimes not, I have added 2 new bussiness in my profile, as a manager, but they arenot showing in the inactive or active i have tried everything
ALSO, no documenttaions and how to, only a video but not explaining how to add a business whats so ever, the only way to get support is to setup a meeting, which is not very practical when you have many issues
I realy hope they fix theses issues ASAP
PawelBurda
Jan 15, 2025Thank you for your detailed feedback! đ We're glad to hear you think the product is amazing, but we completely understand your frustration with the issues you've mentioned.
Adding new businesses to your profile should absolutely work seamlessly, and weâll make this a priority for our team to investigate. Our goal is to ensure a smooth user experience, so your feedback is incredibly valuable in helping us identify where improvements are needed.
We also hear you loud and clear about the lack of detailed documentation. This is something weâre already working onâexpect a proper âHow-Toâ guide and more comprehensive support materials very soon! In the meantime, if you encounter specific issues, please donât hesitate to email us directly at support@ratingcaptain.com, so we can assist you quickly without the need for a meeting.
Thank you for your patience and for sharing your experience. It helps us improve and serve you better. Stay tuned for updatesâbig improvements are on the way! đ