Q: LDT with future losses ?
I would like to know if I purchase this lifetime deal, and after a few years your company is hacked and user data is breached, who will be responsible if I lose my business due that? Can I claim my losses, or will your company not take responsibility for that?
LockerPasswordManager
May 11, 2025A: Thank you for your thoughtful question. It’s an important one.
Like many trusted players in the industry (e.g., 1Password, LastPass), we follow a zero-knowledge security model, meaning even we cannot access your encrypted data. In the unlikely event of a breach, attackers would not be able to read your stored passwords or secrets without your master passwords.
That said, it's important to understand that our Terms of Service limit liability (https://locker.io/terms), similar to other providers. This means we cannot offer compensation for business losses in such scenarios. However, we are fully committed to proactive security, our infrastructure is audited regularly, and we continually invest in safeguards to protect your data.