Q: How does it differ from VanChat?
Thanks
Ebrar_lookfor
Dec 17, 2024A: We combine Live Chat + AI Support + Sales in one single product while other products on the market just approaching with AI Support + Sales.
You can directly takeover the chat from AI directly from our dashboard. In the coming weeks we're bringing a enterprise level ticket generation flow.
We do use suggestive answer mechanism to narrow down product options, while no competitor can provide this.
You can also create your knowledge source and publish it on specific URL, which improves the overall brand voice and quality. eg: support.jordiligt.com
There are lots of coming features are on the way.
Update: We just launched an enterprise-level ticket generation feature. When your customers want to connect with a human, we automatically generate a ticket on the admin side, allowing you to take over the chat from AI. Additionally, we notify you via email to keep you updated on pending tickets.