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Q: only for for Shopify store ,right?

only for for Shopify store ,right?
and what ai model using for chatbot?

d625846d7c2245f586ea028867668479PLUSFeb 14, 2025

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I really like your software and was wondering if you plan to offer a straight ticket creation feature or plan to expand more into this area. It would be interesting to use your software as a centralized ticketing system, allowing received emails to be forwarded into it and potentially generating responses from within it, either via Ai or manually. Do you have any feedback on this?
In the video that you sent (great video thanks!), I noticed that the AI Chat had a bunch of bubbles on the customer-facing side ("I have a question about an order", "I have a billing issue", "I need tech support", etc... Can I customize those bubbles? I want to add a bubble that says "I want to speak to a live agent". As soon as the bubble is clicked, I want the AI to know to transfer the customer to a Live Agent. Can I create a bubble like that? If so, I want to bubble to always be visible throughout the chat, so the customer can click it whenever they feel like AI isn't helping. Is that possible?
I have a team of 3 CX reps, can each of them have their own login & their own profile to LookFor?
I want to know what LLM LookFor currently uses for the AI? If I wanted to use a different LLM, are there others available? Can I use my own Key if I run out of the monthly messages?

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