A: Hi SumoDude 👋,

Let me answer all your questions as precisely as possible:

👉 Why are you limiting knowledge uploads?
It's not really the disk space that's the problem, indeed, disk space isn't really expensive, but it's the indexing of information in vector databases, which gets multiplied by the number of users.

👉 What does "10 of 20 MB per assistant" even mean?
"10 of 20 MB per assistant" means that you can upload up to 10 different files with a maximum of 20MB per file per chatbot. In the example of the Tier 3 plan, it really depends on your files, but if your PDFs are normal (not filled with HD images, etc.), 10 files of 100MB each would be huge. For the Enterprise plan, you could go up to 450MB x 18 files per chatbot. But to summarize, it means 10 files of 20MB allowed per chatbot.

👉 Does it HAVE to be a videobot?
You are absolutely not required to use VideoBots. LouiseBot is a platform that allows you to use not only video chatbots, but also text-based AI chatbots and AI chatbots with knowledge bases. It's up to you to choose.

👉 Can you make the bot respond with images, gifs, pdf downloads, video embeds, links, etc. inside the chats?
Yes, the text-based chatbot via the Scenario Builder can respond by sending images, files, videos, links, etc. So the answer is yes.

👉 Can you make it NOT use the AI voice feature?
Yes, of course, the voice response option is easily activatable or deactivatable.

👉 About Stripe integration:
The Stripe integration is much simpler than you might think. Users, for example, use interaction buttons that redirect to a Stripe payment page. This is very useful during interactions via VideoBots, where the creator proposes a payment or course registration, booking, etc., directly to the user by clicking on one of the interactive buttons.

If you have any further questions, we’re here to help!