Wrong Tier Information
Tier 2 doesn’t include the real features
We purchased Tier 2 believing it had all the features listed — just with fewer limits than Tier 3. But once you start using it, you quickly realize that many essential features are locked:
• Users can’t type in answers — only click buttons
• No form builder (essential for lead capture)
• No HTTP requests or API integrations
• No variables or user input logic
• No time delay between blocks for a natural feel
• No “Call Make.com Webhook” (critical for automation)
The product page clearly states Tier 2 includes all features — and yet most of the Scenario Builder options are exclusive to Tier 3. That’s misleading and extremely disappointing.
We’ve already spent time designing a full flow — only to find out we need to pay again to actually make it work.
Honestly, we feel tricked.
The chatbot itself is promising, but this kind of marketing damages trust. Only buy Tier 3 — the rest are limited to the point of being unusable.
Milad_LouiseBot
Apr 7, 2025Hello dear ministryofmusics 👋 ,
First of all, thank you for taking the time to share your feedback — we truly appreciate it.
To clarify things: the main difference between Tier 1/2 and Tier 3 is exactly everything you’ve mentioned.
Let’s break it down clearly:
- Tier 1 gives you a lifetime deal with access to essential chatbot, VideoBot, and AI conversation features.
- Tier 2 includes all of Tier 1 plus voice conversations for AI, more included interactions, and whitelabel options — all for a one-time payment.
- Tier 3 unlocks everything: all advanced features, full customization options, and increased limits — making it the ultimate lifetime plan.
So, to recap:
✅ Want a text chatbot or VideoBot + AI with included usage on a lifetime plan? → Go Tier 1
✅ Want all of that + voice conversations, whitelabel, and more usage? → Go Tier 2
✅ Want everything unlocked, lifetime access, and expanded limits? → Go Tier 3
It is clearly stated under the comparison table:
👉 "Lifetime access to LouiseBot. All future Basic (Tiers 1–2) or Advanced (Tier 3) Plan updates."
This statement is fully accurate.
With Tier 2, you get access to all the features included in the Basic plan, and Tier 3 unlocks all advanced features.
That’s exactly what is offered at the time of purchase.
That being said, we do feel your rating is quite harsh 😕, especially considering that we have been fully transparent about what each tier includes from the very beginning.
Our team works hard every day to provide high-quality service and ensure it always matches what we promise.
Again, thank you for your honest feedback — we truly value it, and we hope this helps clarify why Tier 3 is designed the way it is.
Warm regards,