Q: GDPR Compliance – Urgent Clarification
Dear Mailead Team,
As a highest-tier user, I need a detailed explanation of your GDPR compliance. Specifically:
• Does Mailead support explicit opt-in/opt-out mechanisms, including proof of consent storage and one-click unsubscribes?
• Where is user data stored? Are your servers EU-based or GDPR-compliant? Is data encrypted at rest and in transit?
• How does Mailead handle data deletion requests under the right to erasure?
• Do you provide a DPA (Data Processing Agreement) and audit logs?
• How do you ensure GDPR compliance in third-party integrations (e.g., HubSpot, Salesforce)?
• What is the legal basis for cold outreach via Mailead?
I expect a clear, professional response. Please escalate if needed.
Best,
Arnold Wender
Werbeagentur Wender Media
JeremyRedman
Feb 19, 2025A: hey arnold! thanks for this. yeah we support opt in/out mechanisms. Unsubscribes, deletion of data etc. user data is bewteen US and europe. You can delete all the data - theres a button in settings to delete your account and data. youd have to ensure those third parties adhere to whatever GDPR youre looking for. the legal basis for cold outreach? im not exactly sure what you mean, but, you want to get more customers and engage with them.