ManyContacts

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Member since: Mar 2023Deals bought: 10
1 stars
1 stars
Posted: Nov 12, 2024

Dont waste money

a support ticket sent via email and WhatsApp, but I'm not receiving proper support. The product is faulty, with many bugs that haven't been fixed. This inefficiency is wasting our time, and despite raising multiple tickets, I have received no response.

Founder Team
JaimeMC

JaimeMC

Nov 14, 2024

Hello Karanamrambabu,

Thank you for taking the time to share your feedback, and I'm truly sorry to hear about your experience. We aim to provide high-quality products and reliable support, so it’s disappointing to learn that we haven’t met those standards in your case.

Your comments are invaluable as they highlight areas where we need to improve, especially in customer support and resolving bugs. To address this, I have personally escalated your issue to our technical team and customer support manager to ensure you receive the assistance you need promptly. We are also reviewing our internal processes to improve response times and ensure a more efficient support experience for all users.

Thanks,
ManyContacts Team

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