A: Hi Vikki,

Thanks for your question. And that’s a valid concern. We should have done a better job of managing our presence here on AppSumo. The reality though is it’s such a small part of our business, and our focus is on supporting our customers (whether through here or from our website directly). We have full support system once you’re a customer. We will probably be discontinuing our deal here on AppSumo, as our focus is on our WordPress.org presence and our premium customers. Let us know if you have any additional questions.