Q: Am I going to get a reply to this question?
"Q: Is the best way to contact you for support via email or to create a ticket?
I tried sending a ticket for an issue that I'm experiencing, but after typing the issue and adding the images, nothing happened when I clicked on the 'Submit' button. No message, pop-up or change of screen. It just stays at the same page.
What is the correct email address to reach you with about a serious issue? I cannot log back to my account."
Seems odd that I'm between two users who got a reply and m y question was skipped. No reply to the email ''hello@flowyteam.com" sent this morning either. Support? I would like to get going with the product.
Dirks_FlowyTeam
Nov 8, 2024A: Thank you for reaching out. We apologize for the delay in responding, as our team operates across multiple time zones, which can sometimes cause brief delays in our support response times. Rest assured, we have received your ticket, and our team is actively working on resolving the issue. You can expect an update shortly through the ticket system. Thank you for your patience, and we appreciate your understanding as we work to assist you.