Trackabi Time Tracker App Reviews

4.6

4.69 stars
4.69 stars
162

Taco ratings

141
6
7
2
6
AskSumo

Trackabi Time Tracker App has received positive feedback for its seamless automated time tracking, robust employee monitoring, and efficient leave management. While some users have reported occasional hiccups like tracking interruptions and limitations in categorizing time spent on websites, these issues are being addressed by the team. Overall, Trackabi offers a comprehensive time tracking and employee monitoring solution, making it a solid choice for those in need. With a 60-day money-back guarantee, it's definitely worth giving it a try.

AI-powered summary of customer reviews
Showing 1 - 20 of 162 reviews
Verified Purchaser badge

Verified purchaser

Member since: Oct 2024Deals bought: 17
1 stars
1 stars
Edited Feb 13, 2025

Refund Please

Hello! I am using this app for multiple people and it is not tracking correctly. We have spent numerous hours trying to fix the issue and it is not working. I would like Trackabi or app sumo to reach out about a refund.

Founder Team
Andriy_Trackabi

Andriy_Trackabi

Feb 13, 2025

Interesting, how exactly were you trying to fix the issue you said you had? Based on your support request we received only today, the problem is likely caused by some misunderstanding of how to configure the system to reach what you expect. But you can have your refund of course.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Nov 2020Deals bought: 30
5 stars
5 stars
Posted: Feb 7, 2025

Very good client support

I was quite late with activating my appsumo code. Nevertheless, the accepted my old code. Very customer focused support team. Thumbs up!

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Jan 2017Deals bought: 120
5 stars
5 stars
Posted: Feb 6, 2025

Love Trackabi

Tool has been a great product! Support team has also been excellent.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Nov 2020Deals bought: 26
5 stars
5 stars
Posted: Dec 25, 2024

Value for money

If u want to measure productivity of the remote or office employee, time tracking against the project and task….is the best approach. this is the tool everyone of us need. It does what it claims to do…..best value for what we pay to be an early bird. The tool works without any bugs so far after configuration and using the tool.

One improvement I will suggest is to allow staff level ROLES restrictions for some of the Global Organisation settings.

For e.g. how to enable screen snapshot capturing for an employee who has Manager Role when “screenshot capturing“ is disabled for Manager Role in global setting?

Founder Team
Andriy_Trackabi

Andriy_Trackabi

Dec 26, 2024

Thank you very much! In the global settings, you should enable screenshots, which you can then turn on/off for each role you have. In other words, if you need screenshots for at least one user role, you should enable this feature globally. User roles are not used in global settings.

Helpful?
Share
Verified Purchaser badge

Verified purchaser

Member since: Apr 2023Deals bought: 22
3 stars
3 stars
Edited Dec 11, 2024

The app doesn't sync with other apps but works fine

Good app but not enough compared to "toggle track".

The main and important thing that is missing in the application is an API for synchronization with other applications. This makes work very difficult and does not allow the data to sync automatically to other applications such as Google Sheets, Calender, Make, Zapier...

Another important feature that is missing is a widget for iPhone and Android that allows you to easily start and stop the timer.

After using both this application and "toggl track", I feel that using the "toggl track" application is much simpler, much more intuitive and much more convenient for work and transferring tasks from external applications into the application

Founder Team
Andriy_Trackabi

Andriy_Trackabi

Dec 11, 2024

Thank you for your feedback. Toogl Track is quite different and doesn't offer any user monitoring functionality. It's also pricey; many of the features we offer are available there at a minimum of $18/user/month. We also have many improvements planned, and of course, integrations. But, let's be honest, once all that is ready, we won't offer LTDs. So, it's your chance to get a great deal before...

Helpful?
Share