Trackabi Time Tracker App Reviews

I've only been using it for a week but it is solving the problem that I was having, which was needing to be able to track staff time on Projects to make sure we are not spending too much time on fixed bid projects.

The API Connection is being promised since start of 2024, then end of 2024 and now we have already 2025 and its still on the roadmap for a year now.
Unfortunately this tool is just a lonely island so far. There is no way to include/integrate it into your environment eventhough it clearly has the target group of businesses.

Additionally the tracking of the activity does not show how many mouseclicks or keyboard hits someone has done in a specific period or in between the screenshots. This is a functionality which is being offered by most of the other providers. The activity is just getting tracked according to which apps/windows are opened and according to if that window is considered as produtive or not. Even if the mouseclicks and the keyboard hits will get counted and do play a part in the productivity, I would like to see it myself, so adding this small information on top of a screenshot for example might be a big improvement.

It would also be great to have an option to request the tracker to ask the user every XX amount of minutes what he is working on. So creating a generic project/task and then letting the user track hours in a more flexible environment would be given without missing out the information on what the user is working on.

What we also experienced is that some users complain that they worked much more but time has not been tracked etc. We will be investigating into this further and have to check if thats right or not.

The gamification part is also very limited and unfortunately dissapointing. Thats what Trackabi is promoting so much but there is not much to do there.

I hope that this tool becomes better and addresses the concerns raised here. Accordingly I would be willing and also happy to adjust my rating.

Fazit at first -I like it :-).
Lets start with the cons.

Cons:
There are several shortcomings for my use case, such as the inability to add tags for categorization or selecting multiple items for tasks like deleting 20 items at once, which must be done one by one. Sometimes, the displayed items and icons are difficult to differentiate, especially on a 5K monitor. It would be beneficial to customize the interface in more detail. Lastly, I miss a filter for already invoiced and paid items, as it’s crucial for me to see which tasks have been invoiced and which are still open, as well as which ones have been paid. As well i would like to see on my timesheet if a item is already on an timereport that was generated or shared with a client. At the moment you have to remember it or fiddle aaround to check on that.

Pro:
It has a ton of configuration options and is very adaptable to different use cases. You can add items that may be needed in certain situations right where you are. For example, if you need a new category or task while tracking time, simply click the plus icon next to the dropdown items and add what is needed. This way, there’s no need to search around or navigate away from your main task, which is crucial for efficiency. You can stay focused. You can also define custom fields to meet your needs for gathering the right information for your poject needs. I love that there is an app for my smartphone and for the mac that is neat and provides everything I need to start and stop a timer and select where the time should be booked. Yes, it has many other options, but that’s what I primarily use it for. No need to work always in the web interface.

There is a bit of a learning curve, but if you're not new to time-tracking apps, you'll become familiar with it in a short amount of time. Hopefully, development will continue fast, and we will soon be able to select multiple timeitems for editing (deleting, moving, etc. :-)other categories or clients). I'm happy that i tried it and will stay with it.

Hello! I am using this app for multiple people and it is not tracking correctly. We have spent numerous hours trying to fix the issue and it is not working. I would like Trackabi or app sumo to reach out about a refund.

I was quite late with activating my appsumo code. Nevertheless, the accepted my old code. Very customer focused support team. Thumbs up!