The API Connection is being promised since start of 2024, then end of 2024 and now we have already 2025 and its still on the roadmap for a year now.
Unfortunately this tool is just a lonely island so far. There is no way to include/integrate it into your environment eventhough it clearly has the target group of businesses.

Additionally the tracking of the activity does not show how many mouseclicks or keyboard hits someone has done in a specific period or in between the screenshots. This is a functionality which is being offered by most of the other providers. The activity is just getting tracked according to which apps/windows are opened and according to if that window is considered as produtive or not. Even if the mouseclicks and the keyboard hits will get counted and do play a part in the productivity, I would like to see it myself, so adding this small information on top of a screenshot for example might be a big improvement.

It would also be great to have an option to request the tracker to ask the user every XX amount of minutes what he is working on. So creating a generic project/task and then letting the user track hours in a more flexible environment would be given without missing out the information on what the user is working on.

What we also experienced is that some users complain that they worked much more but time has not been tracked etc. We will be investigating into this further and have to check if thats right or not.

The gamification part is also very limited and unfortunately dissapointing. Thats what Trackabi is promoting so much but there is not much to do there.

I hope that this tool becomes better and addresses the concerns raised here. Accordingly I would be willing and also happy to adjust my rating.