A: Hi, our solution works at the widget level. Not on WhatsApp. But you can add a link to your AI agent in your Away message on WhatsApp. That way, when you are busy or out, you can send the user to your AI agent.
Can we set password on the landing page, whereby for a visitor to be able to ask questions to the chat widget, they need to fill in password.
For the ai chat widget on website, we can insert some data (knowledge) base so that the ai chat widget will response answer after comparing the question with the knowledge base stored in the server. Question: how big is the size of data (knowledge) that we can store in the server?
Hi there, I'm interested in purchasing the WhatsApp Widget for use on a Prestashop-based eCommerce website, and I have a few questions before moving forward: 1- I plan to use a new mobile number for this. Do I need to register the number with WhatsApp first before setting up the widget? 2- What are the main differences between a regular (consumer) WhatsApp account and a WhatsApp Business account? Which one would you recommend using with the WhatsApp Widget? 3-Once I’ve installed and set up the WhatsApp Widget on my website, will I be using it entirely as an online tool, or will I also need to download and use an app (on phone or desktop)? 4-Your site contains a lot of detailed information and advanced tutorials. Where can I find the basic documentation or a quick-start guide to help me get started smoothly? Thanks
A: Hi, thank you very much for your email. 1. You can use your WhatsApp or WhatsApp Business. It is the same. 2. For business, you should use WhatsApp Business. It has some extra features. 3. You do not need to download anything. 4. This is a basic tutorial to setup your account: https://youtu.be/wdfLG77p9q0
this is a more advanced tutorial https://youtu.be/8yvjhYk7iE4
Q: Can I use this within my whatsapp account?
I would like the AI to interact with clients on WhatsApp when I'm unavailable. Is that feasible?
Cesar_WhatsAppWidget
Apr 24, 2025A: Hi, our solution works at the widget level. Not on WhatsApp.
But you can add a link to your AI agent in your Away message on WhatsApp.
That way, when you are busy or out, you can send the user to your AI agent.
Share WhatsApp Widget | Capture more leads (2025)
Not what I am looking for.
Q: Can we set password on the landing page?
Can we set password on the landing page, whereby for a visitor to be able to ask questions to the chat widget, they need to fill in password.
For the ai chat widget on website, we can insert some data (knowledge) base so that the ai chat widget will response answer after comparing the question with the knowledge base stored in the server. Question: how big is the size of data (knowledge) that we can store in the server?
Cesar_WhatsAppWidget
Apr 24, 2025A: Hi, we do not have a "password" protection set but you can put the form first and then provide access to the AI Agent.
The content goes in the AI section. You can add as much content as you want. I think we do not have a limit set.
Thank you!!
Share WhatsApp Widget | Capture more leads (2025)
Q: Can I sync leads to Google Sheets? For example via a native integration or webhook?
Cesar_WhatsAppWidget
Apr 19, 2025A: Yes we have unlimited Webhooks so you can use them as you want. please review this video.
https://youtu.be/Xo4Sc9Q_qyQ
Share WhatsApp Widget | Capture more leads (2025)
Q: Chinese and Russian clients
Chinese and Russian clients everywhere in South East Asia, do you plan to add those language?
thank you
Share WhatsApp Widget | Capture more leads (2025)
Q: Pre-Sale Questions About WhatsApp Widget Setup
Hi there,
I'm interested in purchasing the WhatsApp Widget for use on a Prestashop-based eCommerce website, and I have a few questions before moving forward:
1- I plan to use a new mobile number for this. Do I need to register the number with WhatsApp first before setting up the widget?
2- What are the main differences between a regular (consumer) WhatsApp account and a WhatsApp Business account? Which one would you recommend using with the WhatsApp Widget?
3-Once I’ve installed and set up the WhatsApp Widget on my website, will I be using it entirely as an online tool, or will I also need to download and use an app (on phone or desktop)?
4-Your site contains a lot of detailed information and advanced tutorials. Where can I find the basic documentation or a quick-start guide to help me get started smoothly?
Thanks
Cesar_WhatsAppWidget
Apr 16, 2025A: Hi, thank you very much for your email.
1. You can use your WhatsApp or WhatsApp Business. It is the same.
2. For business, you should use WhatsApp Business. It has some extra features.
3. You do not need to download anything.
4. This is a basic tutorial to setup your account:
https://youtu.be/wdfLG77p9q0
this is a more advanced tutorial
https://youtu.be/8yvjhYk7iE4
Share WhatsApp Widget | Capture more leads (2025)