WhatsApp Widget and Inbox | Capture more leads (2024)

Product details

Q: Google reviews

Hi Cesar
The Google review feature is undoubtedly an excellent tool for enhancing a business's online reputation and engaging with customers. However, there are some pertinent questions about it
1) After a lead submits their credentials, I noticed that i have the option between 1 to 10 days for the review link to be sent. Is it not possible to expedite this process and send the link immediately or at least within a timeframe of 1 to 24 hours? The longer the delay, the less likely customers might leave a review. Sending the link promptly allows business owners to guide customers through the process of leaving feedback.
2) Would it also be possible to replace the smiley faces with star ratings ranging from 1 to 5 ? 1,2 or 3 stars internal, 4 or 5 stars redirecting to Google reviews
If this things could be changed would be amazing!

yorgosPLUSEdited Jan 12, 2025
Share
Helpful?
Log in to join the conversation
Related questions
View product details