Q: Very interesting, but have some questions.
Hi Cesar, this looks amazing. I see that there's an AI agent that can help, but can a human agent step in at any time if AI is enabled? Also, what powers the AI, I mean, which model are you using and do you need an openai api or something like that? Can you customize the box/bubble for a different look/shape/color etc?
bigrickdMay 2, 2025
Founder Team
Cesar_WhatsAppWidget
May 2, 2025A: Hi, if the AI is setup, the user is the person who will need to request support from an agent. The agent can not step in the conversation.
We use CHATGPT.
You have a design section where you can add custom design, templates, etc...
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