Refunding
1. At first, we were excited about our purchase, but as we began the setup process, we quickly encountered issues. Unfortunately, there was no support email, so we had to use WhatsApp, which made communication frustrating and inefficient. After a week of waiting, we still haven't received a resolution because he seems to be the only one handling the issues. Moreover, the knowledge portal they provided only directs us to a non-functional page.
Cesar_WhatsAppWidget
Mar 15, 2025Hi, we reply to every question here and we have WhatsApp channel for support in our page. Can you confirm when you send an email and to what address? I reply to every email people send and we normally manage issues and new requests. In any case, you can refund anytime. This is my WhatsApp link if you need more information https://chatwith.io/s/link-to-whatsapp