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Member since: May 2021Deals bought: 234
1 stars
1 stars
Posted: Nov 16, 2024

Not so much

So I tested this out when I first got it, employing a virtual background as I do on all meeting apps and recorded the test. Results were horrible. Audio and video were completely out of sync and there was a hazy outline around me against the virtual background. I sent this to support (a recording of the test) and they said that virtual backgrounds were taxing on resources and I should try without. However, on the same PC with the same background, no issues with Zoom, Teams or Appsumo products like vivomeetings or gobrunch. Let's optimize your offering so it works efficiently. Our video should be streaming to your platform and optimized for optimal presentation on your servers. I have a 1GB connection on a modern processor with pleny of RAM. Local resources are not an issue. You should look into this seriously or be content with 10 reviews on Appsumo. No way i could recommend in its current state. But hoping you will improve. Just saying....

Founder Team
Muqeet_MeetHour

Muqeet_MeetHour

Nov 18, 2024

Thank you for sharing your feedback and concerns. We understand the importance of a seamless virtual background experience, especially when it's a feature you rely on regularly. Here's some insight into our platform and the steps we're taking:

Each video conferencing platform employs different methodologies for handling virtual backgrounds, and while we strive to deliver the best experience, slight variations can occur. Our virtual background technology is the same as Zoom, but subtle differences in implementation can sometimes cause unexpected issues.

To optimize your experience:

Ensure your background is plain and well-lit for better differentiation.
Test the same virtual background on Zoom and Meet Hour to observe the specific differences.
We’re actively working on refining our platform based on user input like yours. Your feedback helps us pinpoint areas to improve, and we take your concerns seriously. Rest assured, enhancements to the virtual background feature are a priority.

Thank you for your patience and support as we continue to improve Meet Hour. If you’d like, we’d be happy to work with you further to troubleshoot and resolve this for a better experience.

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