mevo: all-in-one chatbot solution Reviews

I purchased Mevo with high expectations as an all-in-one chatbot solution, but unfortunately, my experience has been disappointing. The platform is plagued with bugs, making it nearly impossible to create chatbots without encountering multiple server errors. Additionally, Mevo recently changed the terms of the original deal, removing the ability to use your own OpenAI API key—a feature that was a key selling point for many users. This forces customers to rely solely on Mevo’s token system, which feels restrictive and contrary to the initial promise of flexibility.
To make matters worse, technical support is virtually non-existent. Despite sending five emails over a span of seven days, I received no response, leaving me stranded without assistance. While the concept behind Mevo is promising, the execution and customer service leave much to be desired. I cannot recommend this product in its current state.

I purchased this tool for my business after knowing about the AppSumo BF Sale. The dashboard has a main menu on the left making it easy to navigate and manage your chatbot widget. It looked great until we hit a roadblock :(
Mevo doesnt allow to setup a profile picture or logo on the chatbot. Even for Free alternatives where White labeling is not included allow to add logo or picture of choice.
I thought that Mevo offered a similar feature with Tier 1 but it doesnt which makes this tool unfit to our personalized needs.
We regret we will have to return Mevo and ask for a refund.😭

Hey there.

I will give 5 tacos because this is a very promising solution. The I got answers are very accurate.

I will still invest more time, but I will provide here some initial feedback that could be simple to implement and would enhance the UX:

Enable message streaming so users can see that the bot is working instead of only the spinning icon. This is especially helpful for long answers where it can take like 30 seconds to show the text.
Use a textbox that allows line breaks to get the user input.
Show more markdown tags like tables for some complex responses.

That's it. Thanks for the great work.

I was looking for a way to create chatbots that I could use for different aspects of my business. I don't have much experience with creating GPTs or training chatbots, so I was concerned that it would be too complicated. I was pleasantly surprised at how user friendly Mevo is. Additionally, I am blind and use a screen reading software to access things on my computer. I am frequently disappointed with how inaccessible apps are. Mevo is almost completely accessible with my screen reader. The only thing not clear is the description of the background images that are available when designing the bot appearance. Creating, training, and setting up the bot is completely accessible. So far, I'm very pleased. The only thing I am a little concerned about is the lack of responsiveness from the support desk. I have emailed twice and have had no answer. I haven't had a major problem, but it would be good to know there is reliable customer service available if/when needed.

This is for me one of the best Ai tools I've bought. Its integration with OpenAI Assistants is what I was looking for and is amazing. As an agency owner, this will allow me to demonstrate and share AI-generated bots with prospective clients without showing them directly on the openAI website. Furkan has also demonstrated great customer service and support, which all of us entrepreneurs long for. If I were you, I would buy without hesitation.