Had high hopes - but got hit by a big bug right after registering
I had really high hopes - but I got hit by a BUG BUG right after registering. Let me explain:
When i originally signed up using the AppSumo activation flow, I registered using regular email (not SSO, because SSO option was not available). I then entered 2 codes and got to Tier 2. Next time I logged in, I used Google SSO to sign-in (instead of the original method). What the app did was it overwrote my original (Tier2) account and created a new account with Free account under that same email... Now, I've used up the two activation codes and my account reverted to a useless Free account. I'm bummed.
I'm so disappointed that I will have to return it, because who knows what other bugs I'm going to find... and I only have so many days to return the app.
Sorry guys.
Founder Team
Joshua_MsgBubble
Jan 15, 2025
Hi skl! We've had several users activate licenses without any issues so I am sorry to hear for whatever reason your registration didn't work after the second registration. I know some AppSumo deals allow code stacking which this is not one of them (not our settings) from the product description "No codes, no stacking—just choose the plan that’s right for you." Of course this is a simple fix and...
AMAZING support staff - The single best experience I have ever had on APPsumo
I recently purchased MsgBubble through AppSumo and was immediately impressed by the level of support provided by the company. I've purchased over 20 software packages through AppSumo, and nothing quite compares to the experience I had with MsgBubble’s customer service.
Though I'm still integrating the software, I've already encountered several instances where the support team went above and beyond. Their prompt responses, attention to detail, and willingness to walk me through setup have set them apart from any previous purchases. It's refreshing to see a company that understands the importance of guiding its customers, ensuring that every feature—from managing communication channels all in one unified inbox to booking appointments and processing payments—is utilized to its fullest potential.
The best part is that their support isn’t just about addressing problems as they come up; they are genuinely proactive and make sure that I’m comfortable with each step of the integration process. This level of support is incredibly reassuring and has given me confidence in using the platform, which is especially important as I start to leverage its powerful capabilities like automated customer communication and review management.
In short, MsgBubble has not only enhanced my operational workflow with its innovative features but has also redefined what excellent customer support should look like. I'm excited to see how their continued assistance helps me unlock the full potential of this software for my business.
Founder Team
Joshua_MsgBubble
Jan 13, 2025
Thank you for your amazing review! We hope that we can continue to earn this high level of praise from you as you continue to use the software. As mentioned before if you need anything, just reach out! We are here to help.
I am loving it except I wish it could be integrated with zoom.
Founder Team
Joshua_MsgBubble
Dec 18, 2024
Hi bobjrusso! Thank you for your review. We will add zoom to our list of integrations and get it out as soon as we can. Please reach out if you need anything else!
This has the bones of a very impressive app; the development and road mapping is second to none. The developer is always looking to improve and is always up for feedback. I look forward to this app developing and seeing where this can go.
Get buying now, as I'm sure this deal won't be around for much longer.
Verified purchaser
Had high hopes - but got hit by a big bug right after registering
I had really high hopes - but I got hit by a BUG BUG right after registering. Let me explain:
When i originally signed up using the AppSumo activation flow, I registered using regular email (not SSO, because SSO option was not available). I then entered 2 codes and got to Tier 2. Next time I logged in, I used Google SSO to sign-in (instead of the original method). What the app did was it overwrote my original (Tier2) account and created a new account with Free account under that same email... Now, I've used up the two activation codes and my account reverted to a useless Free account. I'm bummed.
I'm so disappointed that I will have to return it, because who knows what other bugs I'm going to find... and I only have so many days to return the app.
Sorry guys.
Joshua_MsgBubble
Jan 15, 2025Hi skl! We've had several users activate licenses without any issues so I am sorry to hear for whatever reason your registration didn't work after the second registration. I know some AppSumo deals allow code stacking which this is not one of them (not our settings) from the product description "No codes, no stacking—just choose the plan that’s right for you." Of course this is a simple fix and...
Share MsgBubble
Verified purchaser
AMAZING support staff - The single best experience I have ever had on APPsumo
I recently purchased MsgBubble through AppSumo and was immediately impressed by the level of support provided by the company. I've purchased over 20 software packages through AppSumo, and nothing quite compares to the experience I had with MsgBubble’s customer service.
Though I'm still integrating the software, I've already encountered several instances where the support team went above and beyond. Their prompt responses, attention to detail, and willingness to walk me through setup have set them apart from any previous purchases. It's refreshing to see a company that understands the importance of guiding its customers, ensuring that every feature—from managing communication channels all in one unified inbox to booking appointments and processing payments—is utilized to its fullest potential.
The best part is that their support isn’t just about addressing problems as they come up; they are genuinely proactive and make sure that I’m comfortable with each step of the integration process. This level of support is incredibly reassuring and has given me confidence in using the platform, which is especially important as I start to leverage its powerful capabilities like automated customer communication and review management.
In short, MsgBubble has not only enhanced my operational workflow with its innovative features but has also redefined what excellent customer support should look like. I'm excited to see how their continued assistance helps me unlock the full potential of this software for my business.
Joshua_MsgBubble
Jan 13, 2025Thank you for your amazing review! We hope that we can continue to earn this high level of praise from you as you continue to use the software. As mentioned before if you need anything, just reach out! We are here to help.
Share MsgBubble
Verified purchaser
Easy to use.
I am loving it except I wish it could be integrated with zoom.
Joshua_MsgBubble
Dec 18, 2024Hi bobjrusso! Thank you for your review. We will add zoom to our list of integrations and get it out as soon as we can. Please reach out if you need anything else!
Share MsgBubble
Verified purchaser
This is a up and coming star
This has the bones of a very impressive app; the development and road mapping is second to none. The developer is always looking to improve and is always up for feedback. I look forward to this app developing and seeing where this can go.
Get buying now, as I'm sure this deal won't be around for much longer.
Joshua_MsgBubble
Dec 16, 2024Thank you for your review, much appreciated!
Share MsgBubble