Mystrika Reviews

I can not believe that they refuse to answer my support request. Makes no sense!
This is the worst customer experience in 5 years!

The issue:
I had a support question - and also clearly wrote that once they answer this question, I intent to buy one more code (or more) to try out the AI sentiment analysis.
I reached out to them via different email addresses, as I _never_ ever got a human answer from Mystrika. Not even once. One email provider I used was the largest German email provider, the second one was my 5 year long existing gmail account.

As I never received any meaningful help/ answer from Mystrika/ their parent company LLC - I started to write my complaints in the support forum here on Appsumo.

Here - they did not only continue to NOT help, but also I caught them lying:

I wrote, among other messages, here on AppSumo:
"Mainly send you emails. There were never helpful replies to my support emails:
Can you please confirm?! Proof:
30. JAN to: contact@fresent.com (no response)
27. JAN 2025 to: contact@mystrika.com (no response)
20. JAN 2025 to: contact@mystrika.com (no response)"

They responded:

"Hi Jeff,

Like we mentioned before. All emails sent from your smtp server are getting rejected because your sending server is listed on spamhaus.
It does not matter which email id of ours you are sending email to, as long as your sending email server remains listed on major blacklist provider like spamhaus, those emails will never get delivered.
Please use an alternative email id of yours to send"

---
NOW - this is clearly a lie - or an error on their part - as I used the largest public email provider from an EU country without any previous problems before for most of my unanswered support request emails. AND at least one of my emails I sent from my gmail account - also here no answer.
So they are clearly lying in my opinion - they are simply not interested to support/ help.

I therefore demand a refund! This is seriously not funny!

PS: Also super sad because it could have been completely different story. But all this took so long - over 6 weeks !! - so now the second Mystrika code became much more expensive, too. WTF!
This is an additional bummer (that I did not even mention in my support requests - but it sucks, too!)

Now - what? Why are they refusing to even answer my support email(s)?

Worst customer experience ;(

i was skeptical at first before purchasing basically from the reviews to be frank the recent review has not been wonderful, i went around all over the internet finding more information on mystrika there was not much information, in the end i decided to take the risk and see if the software is as bad as those reviews to my surprise it has so far exceeded my expectation mystrika has all the required cold email functions plus more e.g. warmup email, custom domain forwarding and spintax all in the package looking forward to make use of the system after my mailboxes are warmed.

There are some issues with my email provider titan email though titan seems to be a little too strict with the email content and block my email initially i have since changed to my provider email system and it works well now. Sorry for the lengthy read and i hope my review helps you make a decison.

I want to give a huge shoutout to Mystrika. As someone who depends on maintaining a high email delivery rate, having reliable tools and support is absolutely essential. Mystrika’s warmup feature has been a game-changer—it keeps my email accounts healthy by effectively warming them up and preventing potential issues before they arise.

I started with Tier One to test the waters, and it’s already exceeded my expectations. In just a couple of days, it’s made such a positive impact that I’m now planning to upgrade to the Top Tier. It’s honestly blown my mind!

That said, I’ve noticed some reviewers seem to misunderstand what Mystrika is all about. Many are evaluating it as if it’s a traditional email marketing tool, which misses the mark entirely. Mystrika isn’t just another marketing tool—it’s a powerful solution for enhancing outreach while maintaining email health.

This tool has made a significant difference for my business, and the support team behind this is nothing short of exceptional. If you’re serious about taking your outreach efforts to the next level, I can’t recommend Mystrika enough.

Result = ZER0

After loads of campaigns. No email sending limit is justified. I'd have refunded the next day if I knew about its poor quality. Got my emails into spam and nothing else, as a result.

Its a FULLSTOP to your email marketing journey.

It's been 4 WORKING days i sent them an email and got no answer.

My problem is that my campaigns are switched off by themselves for no reason. I have about 7-10 email accounts warming up and just warming up. No active campaign, so no bouncing emails, checked DNS and are fine, checked blacklists and also fine... so... Can anyone tell me why? how do i solve it?

I have also DoYouMail, from the same company, and since that is not part of this deal i won't comment anything, but am opened to tell anyone who replies to this post my negative experience with them.

This is the most OWNER oriented company i've ever seen, they don't care about clients.

I give 3 tacos because the software works, all they need to be customer oriented.