Hi There,

I'm sorry to hear you haven't been able to fully leverage Mystrika's capabilities to accelerate your business growth. With over 10,000 satisfied users, we want to make sure you're getting the best possible experience—and help clear up any confusion you've run into.

Account history
Let's take first thing first, your account on Appsumo has been created in April 2025 with a single deal purchase, yet your review mentions you've been using Mystrika for "over a year." That doesn't align with the timestamp on your purchase, so let's sort out exactly when you got started. It's quite difficult to believe. :)

"Heating" vs. "Warming up"
It sounds like there's some mix-up around "heating" emails. In cold-email best practices, you don't blast your full list on day one—you warm up your sending address by gradually increasing volume over about two weeks. Mystrika automates this warm-up process by default, pacing your sends to build sender reputation and ensure optimal deliverability.

Deliverability confidence
Finally, we stand by our deliverability performance—especially to Hotmail/Outlook. Mystrika is one of the very few cold-email tools that consistently lands in those inboxes. We have more than enough proof to debunk the claim in our community group.

We're here to help you turn Mystrika into your most powerful growth engine. Just reply with any questions or specifics, and we'll dive in.