NeuronWriter

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Q: How Do I Get Code After Purchasing an Upgrade from Tier 2 to Tier 3

I purchased last night an upgrade from Tier 2 to Tier 3 by paying $89 inside the upgrade page on Neuronwriter.

But my account is still showing Tier 2 and I did not receive an Appsumo code to paste in to consummate the upgrade. I sent an email to hello@contadu.com (the email listed on my receipt for the upgrade purchase) but I'm not sure if that is your support email or just another email.

LTDLover954PLUSMar 6, 2025
Founder Team
Pawel_NeuronWriter

Pawel_NeuronWriter

Mar 6, 2025

A: Hello

Yes, it's our support email, and we already solved one issue like this.
I assume it was yours ;)

Have a great day ;)

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Posted: Mar 6, 2025

It may not have been mine because I am not seeing any response to my support email which was sent from dkf*****@gmail.com nor has my profile been upgraded yet to Tier 3.

Founder
Posted: Mar 6, 2025

I found it, and you are now an owner of a Gold LTD account.

I'm so sorry about this. We are checking the Stripe connector, as it seems that some transactions do not trigger automated upgrades.

There are a few extra credits as a gift for trouble ;)

Posted: Mar 6, 2025

Thanks.