A: Yes, once you are ready to set it up, please, refer to the following articles: https://noform.notion.site/Zapier-Instructions-15f55ef6ed0280aaa0efddd251910c13 https://noform.notion.site/Make-Automation-Instructions-10355ef6ed0280da99e0c789ab9a28ca
Will my clients be able to access a white labelled dashboard with my branding allowing them to view ONLY their stats, conversation history etc. without seeing my other clients info?
Hi Is it possible to create custom answers, or prioritise a specific document loaded in the training section? The reason for this question is that when the bot is returning some incorrect information I want to be able to ensure there is a way to provide the bot with a custom answer (or at least be able to assign a priority to uploaded documents) so we have a way to “correct” any inaccurate responses given? The product seems great but this is a feature that I can’t see and am not able to resolve at the moment, so just wondering if I’ve overlooked something? Many thanks.
A: Hi and thank you for your question! Yes, you can type any custom information to the Manual AI instructions section. This is the place where you can insert your Q&A pairs, additional information, let the AI know how to act or what to answer etc. The Manual AI instructions have a higher priority over the Training materials you provide (URLs and docs).
That's great. Thank you. Is there a way to format text in the Manual AI instructions section as I've been unable to force some text to be bold and am not always able to get the bot answer to show a URL even though I have added it into this "Manual AI instructions" section? I am delighted with your product though, and it generally returns very good answers, I just need to get the above sorted :)
Hi again. Specifying URL and when to share it should be sufficient for the assistant in most cases. If that doesn't work for you, please reach us out in the live chat. Thanks!
Q: Can you export leads?
Can you export leads from the leads tab into a spreadsheet?
Q: Do all tiers come with Zapier and Make integration?
Nazar_noform
Feb 21, 2025A: Yes, once you are ready to set it up, please, refer to the following articles:
https://noform.notion.site/Zapier-Instructions-15f55ef6ed0280aaa0efddd251910c13
https://noform.notion.site/Make-Automation-Instructions-10355ef6ed0280da99e0c789ab9a28ca
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Q: Is the dashboard white label as well?
Will my clients be able to access a white labelled dashboard with my branding allowing them to view ONLY their stats, conversation history etc. without seeing my other clients info?
Nazar_noform
Feb 20, 2025A: Hi there. Currently, we offer only a white label chat bubble, but not a dashboard.
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Verified purchaser
is it possible to have the chats emailed to my client once the chat ends, so they can at least see what went on?
Yes, this can be configured on the backend. Or if you have your client added to noform as admin
Q: Framer
Can I use it on my Framer Website?
Nazar_noform
Feb 10, 2025A: Hi! Yes, you can use it with Framer hosted website
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Q: Custom Answers
Hi
Is it possible to create custom answers, or prioritise a specific document loaded in the training section?
The reason for this question is that when the bot is returning some incorrect information I want to be able to ensure there is a way to provide the bot with a custom answer (or at least be able to assign a priority to uploaded documents) so we have a way to “correct” any inaccurate responses given?
The product seems great but this is a feature that I can’t see and am not able to resolve at the moment, so just wondering if I’ve overlooked something?
Many thanks.
Nazar_noform
Jan 31, 2025A: Hi and thank you for your question! Yes, you can type any custom information to the Manual AI instructions section. This is the place where you can insert your Q&A pairs, additional information, let the AI know how to act or what to answer etc. The Manual AI instructions have a higher priority over the Training materials you provide (URLs and docs).
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Verified purchaser
That's great. Thank you. Is there a way to format text in the Manual AI instructions section as I've been unable to force some text to be bold and am not always able to get the bot answer to show a URL even though I have added it into this "Manual AI instructions" section?
I am delighted with your product though, and it generally returns very good answers, I just need to get the above sorted :)
Hi again. Specifying URL and when to share it should be sufficient for the assistant in most cases. If that doesn't work for you, please reach us out in the live chat. Thanks!
Q: Can you export leads?
Can you export leads from the leads tab into a spreadsheet?
Nazar_noform
Jan 31, 2025A: Hi! For now this type of export can be done with the help tools like Make.com
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