Custom Answers

Question

Hi\u000aIs it possible to create custom answers, or prioritise a specific document loaded in the training section? \u000aThe reason for this question is that when the bot is returning some incorrect information I want to be able to ensure there is a way to provide the bot with a custom answer (or at least be able to assign a priority to uploaded documents) so we have a way to “correct” any inaccurate responses given?\u000aThe product seems great but this is a feature that I can’t see and am not able to resolve at the moment, so just wondering if I’ve overlooked something?\u000aMany thanks.

Nazar_noform · Answer

Hi and thank you for your question! Yes, you can type any custom information to the Manual AI instructions section. This is the place where you can insert your Q\u0026A pairs, additional information, let the AI know how to act or what to answer etc. The Manual AI instructions have a higher priority over the Training materials you provide (URLs and docs).

JJ00008 · Answer

That\u0027s great. Thank you. Is there a way to format text in the Manual AI instructions section as I\u0027ve been unable to force some text to be bold and am not always able to get the bot answer to show a URL even though I have added it into this \u0022Manual AI instructions\u0022 section?\u000aI am delighted with your product though, and it generally returns very good answers, I just need to get the above sorted :)

NoForm

Share NoForm

Related questions