Verified Purchaser badge

Verified purchaser

Member since: Nov 2023Deals bought: 52
3 stars
3 stars
Edited Oct 12, 2024

Lifetime deal, lifetime of misery ahead, or maybe not.

Edit: changing from 1 to 3 due to owner response

I really wanted to like this product as an alternative to Slack and not having to pay a monthly fee. I spent quite a bit on this for the lifetime deal and I am not enjoying using the product.

Push notification is not working great.

When you open an open channel, not all team members will be able to see the OPEN CHANNEL. They have to self enroll to each channel by clicking on the url of each channel link (which has to be shared to the general channel). It's inefficient and silly. Slack automatically allows all members to view open channels. I can understand private channels not to enroll all members automatically because..well it should be private and only certain people should have access to specific communications.

I also wish that you could disable regular members from opening their own open channels within the TEAM. It could get very messy very fast if all members open their own channels.

Sadly, this has turned out to be a not so seamless collaboration among our team members.

Edit: Hector replied my email and provided the following:

Thank you for your email and for sharing your perspective. I understand your point about open channels automatically joining team members. However, I'd like to highlight a few reasons why this approach might not always be the best solution, depending on the context and the needs of different teams.

1. Overwhelming Team Members: Automatically adding members to every open channel could overwhelm them with information and notifications that might not be relevant to their roles or interests. This can lead to decreased productivity, as members would need to manage and mute multiple channels they are not actively involved in.

2. Clarity and Focus: Allowing members to opt-in to channels based on relevance helps maintain focus. Users can join channels that are directly related to their work, rather than being automatically added to every open channel. This creates a more organized communication flow, preventing distractions from irrelevant topics.

3. Team Flexibility: Different teams may have various ways of working. Some may prefer to self-organize and join channels as needed, rather than having everyone automatically added to each new channel. This gives teams flexibility in how they manage their communication.

4. Privacy and Notifications: Even in open channels, some discussions might not be immediately relevant for everyone. Auto-joining every team member could flood their notifications with information that isn’t urgent or necessary for them, diluting the impact of critical messages.

That being said, I agree with your suggestion that it could be useful to have an option within channel settings to invite members to join more easily. This would provide a middle ground, allowing administrators to facilitate member inclusion while still giving individuals control over their channel participation.

I hope this explains our perspective more clearly, and I'm happy to discuss further.

Helpful?
Share
Ratings