Support times are lackluster - 5 days for a canned response
Nytro worked great for the first couple of months. Now google bot is not accepting the optimized metas or description. it is just showing the page titles because google bot is crawling faster than the JS rendering. stay away from this company since they won't support you after providing videos and images. I'm upset with the appsumo team for not helping at all with this issue.
Edit: Company claims to have responded to me - 9 messages over 5 days and 0 response isn't a response to every message. only responded once i left a negative review.
https://share.cleanshot.com/42PyjSS4
Also their support "ticket" system takes you to an error page:
https://share.cleanshot.com/Rx8mF2s5
Good luck dealing with these guys. They are not headquartered in New York either as the owner states on the Company FAQ - it's a virtual office - https://share.cleanshot.com/qYwHmH4B and they are located in Europe supposedly (not even sure if this is true at this point in time). Everything about the company is faked. 0 transparency and a poor product altogether with a non functioning support / ticket system.
Company FAQ also states data is securely stored in their servers in New York? This needs to be validated as well since everything else about this company is a lie.
Lee_NytroSEO
Edited Nov 25, 2024It is very disappointing to see such disrespectful behavior and a negative review based on irrelevant arguments, aimed at harming our reputation and pressuring for a refund after more than four months.
We have thoroughly reviewed the issues and responded to you multiple times. Our investigation found no issues: all data is being rendered, crawled, and indexed correctly, as confirmed by Google Search Console.
You have consistently demonstrated a lack of understanding of basic crawling technology and terminology, repeatedly referring to incorrect metadata elements. For your information, <meta name="DC.title" content= > is not the actual web page meta <title>. Despite this, you continue to blame the system for your misunderstanding of the issues.