OneDeck Questions

Showing 1 - 20 of 31 questions

Q: Possible to sell product or services?

As a Sales/Business management platform, could you please confirm if we can sell products and services (one time payment and subscriptions) from OneDeck, and can clients manage their payments/subscriptions (using Stripe or other payment gateways)?

I'd need confirmation because as OneDeck is said to be a all-in-one business platform, we should be able to sell our products and services.

Many thanks!

mike083May 26, 2025
See detail
Founder Team
Koren_OneDeck

Koren_OneDeck

May 27, 2025

A: Yes — you can absolutely manage both one-time deals and recurring services (like subscriptions or retainers) in OneDeck using the Budget field’s repeat settings. You can set it to daily, weekly, monthly, or yearly, and OneDeck will automatically generate entries in the Billing field to track each billing cycle — including the amount, due dates, and payment status.

However, OneDeck does not...

Share
Helpful?

Q: Difference between Basic Fields and Pro Fields?

What is included with each Basic and Pro? I was using the free version, tried the Billing and Budget field and it upsold me to the Basic Tier (Basic fields & sections). On the pricing page the Billing Field is under the PRO tier. Can I get some official response to this?

Thanks.

RoyceWMay 22, 2025
See detail
Founder Team
Koren_OneDeck

Koren_OneDeck

May 22, 2025

A: Thanks for pointing that out — here’s the official clarification:

✅ Basic Fields & Sections (unlocked in all paid tiers):

These include Date Range, Timers, and Milestone fields — plus document sections like Project Details and Milestones.

🔒 Pro Fields & Sections (available in higher tiers):

These include the Billing and Budget fields, as well as the Billing Schedule section in...

Share
Helpful?

Q: Is there an option to integrate a phone system with our sales pipeline?

This would allow the sales team to directly call and follow up with leads from within the system, improving workflow efficiency and helping us manage communication and lead tracking more effectively.

be40May 21, 2025
See detail
Founder Team
Koren_OneDeck

Koren_OneDeck

May 22, 2025

A: Not natively yet — but yes, you can integrate a phone system with your OneDeck sales pipeline using Make or Zapier.

Here’s how:
• Use Make.com (recommended) to connect OneDeck with services like Twilio, JustCall, CloudTalk, etc.
• You can trigger actions when a new lead is added, status changes, or follow-ups are due — and launch calls, send SMS, or log activities back into OneDeck.

We’re...

Share
Helpful?

Q: ZAR Currency?

Is it possible to add the South African (Rand) currency?

konrad98May 21, 2025
See detail
Founder Team
Koren_OneDeck

Koren_OneDeck

May 21, 2025

A: Sure!
We'll add it and let you know.

Share
Helpful?

Q: Is the Data saved securely?

"I would like to know what type of encryption or technology you use to secure the data. Is the data encrypted at rest and in transit?"

luisgMay 16, 2025
See detail
Founder Team
Koren_OneDeck

Koren_OneDeck

May 17, 2025

A: Thanks for the great question!

We take data security very seriously and apply standard industry practices to protect your information. All data is encrypted in transit using TLS (Transport Layer Security) and encrypted at rest on our secure cloud infrastructure. We also have firewalls and additional protection measures in place to safeguard against unauthorized access and attacks.

We’re...

Share
Helpful?