Q: Support

Hi, Just picked up 3 codes and so far I'm impressed. I do have a couple of questions. 1. Do you have a support link. I may have missed it, but I didn't see any way to contact support.

2. (reason why I needed support). I'm using EzyCourse (a former APPSUMO LTD) and it allows the uploading of SCORM files. When I uploaded the file (in zip format) it ask me to type a name (I assume that's whatever I want so I can recognize it in the library). Then it ask me to select an 'entry file' from a drop down of ones that it provides. I tried a few different ones, but they just ended up being parts of the content (eg. a script, a floating icon,..). I'm not real familiar with SCORM but after reading around some on the net I think it should be the imsmanifest.xml file, but that doesn't show in the drop down though it is in the folder on my desktop.

ShaneMWPPLUSNov 11, 2024
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Founder
Posted: Nov 11, 2024

Hiya
Please contact support@openelms.com. You need to upload the entire zip file (not files in the root of the zip). Be default that's the scorm v1.2 format. It will work fine
Cheers
Support