Q: Link from responses to highlighted text on page
Hello! When I am in pdf view and ask questions, the app offers a subscript with a number showing me the page with the source of the response. Clicking this takes me to that page. Would you be able to add to the roadmap that clicking takes me to the page and highlighted text of the source? This will save time and having to scan through all the small text on a page. Thanks.
Mallik_Paperguide
May 14, 2025A: Hi. Thanks for your question.
In chat with pdf, the system currently shows the section from which the observation has been gathered. Similar to what your expectation has been. This change was done almost a month back or so. Can you please connect with us on support chat in the help section of the website or through mail at hello@paperguide.ai to understand if you are using an older version of paperguide or if there is any issue that you may be facing.
Hi Mallik,
I am taken to the page, but not to a specific part of the page where the source info comes from. I did contact your support via the website chat on the weekend with multiple pieces of feedback, but there has been no reply. Can you please check your unresponded messages? Thanks. (I am on free account - considering if I want to upgrade)
Hi,
Apologies for the lack of response. Could you please write to me at mallik@paperguide.ai from your registered email id so that I can trace back the tickets you raised in customer support and address them?