1. We have entity in USA and also in EU (GDPR) 2. Cloud providers AWS and Hetzner cloud in Germany 3. no, we guarantee that we don't send back data to LLMs for training purposes
Are the monthly role-play limits the same as how many times someone accesses them each month? Or does this number mean something else, like how many different role-plays they can access, regardless of the number of attempts?
What happens if a user exits a role-play after a few seconds before trying it again an hour later? Does this count as two role-plays?
A: Hello, the first option is right. 1 credit, 1 roleplays done after the generated feedback summary. Threshold for that credit is minimum 3 back-and-forth sentences in the conversation.
Q: Chat GPT does this very well
Chat GPT already does this very well. Just describe the situation and ask it to role-play. What’s benefit using personeo over that?
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Q: Options to share the roleplay
Can we embed the roleplay into our own websites with an iframe? If not, would that be something that you would ever consider?
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Q: Roleplays / limits / deployments
I have 30 role plays - what counts as a role play?
What happens if I go over my 30?
How is it deployed? White label? Embed?
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Q: Can you please provide more information about yourself and your company and about the security of the data?
In which country are you based?
Where are the data stored?
Is it used for training purposes for the AI?
CultureBoard_Customer_Care_Team
Apr 7, 2025A: Hello,
1. We have entity in USA and also in EU (GDPR)
2. Cloud providers AWS and Hetzner cloud in Germany
3. no, we guarantee that we don't send back data to LLMs for training purposes
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Q: Understanding monthly role-play limits
Are the monthly role-play limits the same as how many times someone accesses them each month? Or does this number mean something else, like how many different role-plays they can access, regardless of the number of attempts?
What happens if a user exits a role-play after a few seconds before trying it again an hour later? Does this count as two role-plays?
CultureBoard_Customer_Care_Team
Apr 7, 2025A: Hello, the first option is right. 1 credit, 1 roleplays done after the generated feedback summary. Threshold for that credit is minimum 3 back-and-forth sentences in the conversation.
Nothing happens, it is still 1 roleplay credit.
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