Q: Account activiation
Why new users must have a business email address to signup for your services (no Gmail or Outlook email allowed). But this was never specified anywhere.
Now we tried to activate our AS purchase and the account can't be linked to our AS, and you can't even to try to fix this on your backend so users can activate their AS license. This is such a furstrating experience.
Arjun_PetrovaAI
Jun 2, 2025A: To maintain access to the unlimited internal user feature, it's essential to use your company email. Please share a few details with me via live chat: https://petrova.ai/help?livechat=true
It’s quite late on our end, so let’s hop on a call tomorrow. What time works best for you? Feel free to send me your calendar link—I'll personally guide you through the setup to get your team fully activated.
Dlee254PLUSWaiting for you or your support team email confirmation on our tier-5 account activation
Hi, we've confirmed your license purchase with AppSumo Team. Please share the company email you'd like to use to activate your AppSumo account.