Pixelied Questions

Showing 1 - 20 of 175 questions

Q: Elements & Search

Tested the not signed in version (and may be I need to be on paid version, please correct me otherwise please answer as I am seriously interested). Here are findings and question what is the plan to bring it close to Canva for those elements:
1) Elements are not nearly close to Canva, infact the designs and search is almost 100% better in Canva
2) after selecting an item like text or something that has color. It should automatically expand the editable properties instead of extra clicks in the same bar. Will help save clicks and time
3) Elements looks more cartoonish then live 3d graphic rich content

would really like to know roadmap and timeline

garry_thindFeb 17, 2025
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Q: design size

can i set my own design size and what is the max resolution that can be set

MrsRayFeb 8, 2025
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Q: Illustrator / Photoshop and output

Hello!

a) Are you compatible with .ai and .psd files?

b) In terms of output, can you export in 300ppi large formats in png for example?

b) Is there any limit to exports?

c) Can you do gifs / animations? If so, in terms of video, which formats and quality?

Thanks!

bernardo2988Dec 12, 2024
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Founder Team
Dawood_Pixelied

Dawood_Pixelied

Jan 22, 2025

A: Hey, thank you for the questions

1. No, we only support JPG, PNG and SVG files

2. We don't have ppi but you can export the images in 2x, 3x or 4x sizes.

3. There is no limit to exports

4. We're only an image editing and design tool

Best,
Dawood

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Q: Why Pro+ plan features are not working?

Hi
I previously purchased your product, and according to the deal terms, I should have access to the Pro+ plan features. Although I rarely use the platform, I logged in today to sharpen an image and was surprised to see a prompt asking me to upgrade to the Pro+ plan.

Could you please provide the email address for your support team? I was unable to find one on your platform.

K123PLUSDec 8, 2024
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Founder Team
Dawood_Pixelied

Dawood_Pixelied

Jan 22, 2025

A: Hey, please contact our support at support@pixelied.com

We'll sort out the issue.

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Q: What are the differences with Vistacreate?

NicolaePLUSDec 3, 2024
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Founder Team
Dawood_Pixelied

Dawood_Pixelied

Jan 22, 2025

A: The only main difference is that they provide animations and video editing features whereas we provide image based editing tools.

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