Hi there. I bought this recently and forgot the initial password I set up for the account. When I hit "Reset Password", I have the system send me a 6 digit verification code. However, when I enter that code in, (almost immediately after getting in because I have my email open in another window) I keep getting a "Reset failed, please try again" message.
This has happened three times now. What is going on with your password reset system?
Please comment on the accuracy of the following review regarding licensing terms for the content Presenti AI creates:
Cool software, aggravating licenses and terms and conditions. I really liked this software and was about to get a tier upgrade until I put their terms and conditions page and their licensing agreement page in 2 different LLM to see what my limitations for this software are (I was looking for commercial use and seeing if they want to keep the content, Gamma ai will get a broad license to share your content and modify within its own platform but doesn't claim ownership). I suggest everyone to look at license agreements in deeper details. Basically there is no commercial license. It's for personal use only.
Is this content licensed for commercial use? If not, I will return my purchase.
A: The templates and assets available within Presenti are licensed for free commercial use. You’re welcome to use them in your professional or business-related projects without concern.
Hello, your app has many errors with the texts and generates so much text that it looks like a PDF, not a PPT. Is the AI for making images working? I just tried it and it doesn't work, and your support doesn't answer emails, which is a bad sign.
A: Could you share your email address with us so we can look into your case more specifically? This will help us identify the issue faster and provide you with better support.
It seems no matter what I do, AI is going to be used to generate the presentation content. I like AI generating the presentation as a whole, selecting layouts, placing text and images... but if I am uploading an outline with the headings and content, is there a way to make the slides just have exactly that content, instead of using it to generate NEW content with AI?
I already have the content the way I want it on the slides; I just need Presenti to put it on the slides in a nice layout. can this be done?
Also, can I upload existing powerpoint files and have Presenti improve them? I wasn't able to select it as an upload type, curious to see if this is possible or planned
A: 1. We suggest you convert your content into Markdown or XMind files. This way, it won't modify your manually added content.
2. Yes, you can upload a local file to Presenti for AI-powered design enhancement. To do this, go to the left-hand sidebar, click on "Convert Files" (above "My Files"). We supports extracting text, images, certain shapes, and SVG content. Please note that unsupported...
Q: Why Is The Password Reset Not Working?
Hi there. I bought this recently and forgot the initial password I set up for the account. When I hit "Reset Password", I have the system send me a 6 digit verification code. However, when I enter that code in, (almost immediately after getting in because I have my email open in another window) I keep getting a "Reset failed, please try again" message.
This has happened three times now. What is going on with your password reset system?
Please help and advise ASAP.
-May
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Q: License Terms
Please comment on the accuracy of the following review regarding licensing terms for the content Presenti AI creates:
Cool software, aggravating licenses and terms and conditions.
I really liked this software and was about to get a tier upgrade until I put their terms and conditions page and their licensing agreement page in 2 different LLM to see what my limitations for this software are (I was looking for commercial use and seeing if they want to keep the content, Gamma ai will get a broad license to share your content and modify within its own platform but doesn't claim ownership). I suggest everyone to look at license agreements in deeper details. Basically there is no commercial license. It's for personal use only.
Is this content licensed for commercial use? If not, I will return my purchase.
Support_Presenti.ai
Jun 12, 2025A: The templates and assets available within Presenti are licensed for free commercial use. You’re welcome to use them in your professional or business-related projects without concern.
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Q: AI IMAGE
Hello, your app has many errors with the texts and generates so much text that it looks like a PDF, not a PPT. Is the AI for making images working? I just tried it and it doesn't work, and your support doesn't answer emails, which is a bad sign.
Support_Presenti.ai
Jun 12, 2025A: Could you share your email address with us so we can look into your case more specifically? This will help us identify the issue faster and provide you with better support.
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Q: Generate from file/outline without AI?
It seems no matter what I do, AI is going to be used to generate the presentation content. I like AI generating the presentation as a whole, selecting layouts, placing text and images... but if I am uploading an outline with the headings and content, is there a way to make the slides just have exactly that content, instead of using it to generate NEW content with AI?
I already have the content the way I want it on the slides; I just need Presenti to put it on the slides in a nice layout. can this be done?
Also, can I upload existing powerpoint files and have Presenti improve them? I wasn't able to select it as an upload type, curious to see if this is possible or planned
Thanks!
Support_Presenti.ai
Jun 12, 2025A: 1. We suggest you convert your content into Markdown or XMind files. This way, it won't modify your manually added content.
2. Yes, you can upload a local file to Presenti for AI-powered design enhancement. To do this, go to the left-hand sidebar, click on "Convert Files" (above "My Files"). We supports extracting text, images, certain shapes, and SVG content. Please note that unsupported...
Share Presenti AI
Q: Are credits used when we don't use AI to generate the words placed into the slides?
I would like to use Presenti to convert research and documents I already have into slides.
Below you said that:
1 credit = 10 words generated
So are you saying that if we are not using Presenti AI to create the language content in the slide we don't lose credit??🤔
Is it true that the AppSumo lifetime deal does not lose credits for the number of slides created?
Is this how the Lifetime plan on your site works??
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Why are my questions being ignored??