4.9
Taco ratings
Customers appreciate ProductLift for its exceptional customization options, responsive developer support, and seamless user interface. While some users have expressed minor concerns about the CNAME setup process and project limitations, the overwhelming positive feedback and high ratings make ProductLift a solid investment. With a 4.9 overall rating and a 60-day money-back guarantee, it's worth giving ProductLift a try to streamline customer insights and build your roadmap with ease.
AI-powered summary of customer reviews
Verified purchaser
Great Product! Upgraded After Trying
I tried out ProductLift with just the 1st tier. I honestly wasn't expecting to love it as much as I do. I hate to say that, but I've been using Canny for a few years now and just wasn't sure anything could be better or to their level. I was so pleasantly surprised with how great and easy to use ProductLift is.
I upgraded to the 5 tier deal within a few days and am glad that I did. The only criticism or improvement that I would recommend is: I was hoping the top-tier (5) plan would have been unlimited projects, or at least 250 or even 100 at the very least. Getting 60 projects for the top plan just doesn't seem like a normal AppSumo offering.
But with that 1 aspect aside, their product is great, dependable and super easy to setup and use. Get your thoughts, ideas, plans and roadmap organized easily with ProductLift! Oh and the support is pretty quick and very helpful as well. I believe I've had 2 support emails sent in with a few questions and Ruben has been kind and helpful.
RubenBuijs
May 12, 2025Hi Bob,
Thanks so much for your great review! Glad you think this is a great alternative to Canny :)
And thanks for the feedback on the projects!
Ruben
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Verified purchaser
From Great to Exceptional: A Wishlist for ProductLift
We’ve been using ProductLift and truly love how clean, intuitive, and effective it is for managing our product roadmap. It’s streamlined our planning and made it much easier to communicate updates with the team and stakeholders.
That said, two additions would make it even more powerful:
First, an AI release notes generator that can automatically create summaries from completed Jira stories — with BYOK (Bring Your Own Key) support for teams that prefer to use their own OpenAI or Azure keys.
Second, while I know there’s Jira webhook integration, the current flow requires creating the story on ProductLift first, then manually linking it to a Jira ticket. It would be much more efficient if stories created in Jira automatically synced to ProductLift — and continued to stay updated when changes are made in Jira. That would save a lot of time and ensure real-time alignment between both tools.
Looking forward to seeing how ProductLift continues to evolve — it’s already a great product with huge potential!
RubenBuijs
Mar 30, 2025Hi Ramy,
Thanks a lot for your review and your suggestions!
Ruben
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Verified purchaser
Versatile and honest product
ProductLift is based in Europe, which makes it ideal for privacy conscious customer interaction. And since our customers are sending their data for feedback / requests and we are using their email addresses, GDPR is important to take into consideration.
Those transactional emails sent by ProductLift arrive in the inbox, not in spam. There are several delivery services to choose from.
CNAME and color customization streamline this service with our brand.
Constant improvements and feature enhancements by Ruben together with his thorough support, make ProductLift a solid and future proof choice.
ProductLift is simple and fun to work with!
RubenBuijs
Jan 23, 2025Thanks a lot for your great review, Marco!
Ruben
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Verified purchaser
Simply great!
A product with great potential. A lot of settings and options to configure and tweak. And on top of that a fast and helpful support. Five tacos!
RubenBuijs
Dec 5, 2024Hi Pointus,
Thanks a lot for your kind review :)
Ruben
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Verified purchaser
Great product with the key highlight of eating their own dog food
ProductLift's use of their own product to collect feedback, showcase roadmap, & setup knowledge base is very impressive. Looking forward to using the tool for my product.
RubenBuijs
Nov 28, 2024Hi Akhil,
Great to hear you like ProductLift, thanks for your review!
Ruben
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