3.9
Taco ratings
'Customers appreciate PromptBox for its intuitive interface, efficient organization of repetitive text, and responsive customer support. Some users have reported occasional technical glitches and a lack of advanced features. However, weighing the overwhelmingly positive feedback against the minor drawbacks, PromptBox is a solid buy for those in need of a text management tool. With a 3.9 overall rating and a 60-day money-back guarantee, it's worth giving PromptBox a try.'
AI-powered summary of customer reviews
Verified purchaser
PromptBox is excellent!
PromptBox is excellent! Easy to use, very helpful for organization. Perfect for productivity. Highly recommend!
Matthew.PromptBox
Jan 15, 2025Thank you! More features coming soon!
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Verified purchaser
Really great solution -- lovely UI experience
I've really enjoyed my short time using PromptBox. Started off setting up response and outreach templates to replace how I was using Magical / Text Expander apps in Chrome.
The custom variables work the way I was hoping they would (I wasn't sure from the screenshots I saw pre-purchase but you do get a field box to enter variables when using the shortcut).
Folder organization is nice and haven't had any problems getting it activated and learning quickly how I can use it...especially excited to organize prompts with variable inputs.
Looking forward to seeing how this fits into my day-to-day.
(FYI: There is a demo response of PromptBox's customer service template inside the tool providing a nice scenario example. It included a link asking for a review...nice touch...I used it).
Thank you for building this and sharing it with us on AppSumo :)
Matthew.PromptBox
Jan 15, 2025Thanks so much! Love detailed reviews like this!
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Verified purchaser
Shortcut problem
Hello, app looks great but I'm having a problem with shortcut. For example my shortcut and type "/sum2" for prompt "summarize this...." the prompt will just show less than a second then goes back to "/sum2" again instead of the prompt itself.
Matthew.PromptBox
Jan 15, 2025Which website is it being used within?
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Verified purchaser
LOST ALL MY PROMPTS!! STAY AWAY!! 🚩🚩🚩
Like many others who have posted similar reviews and complaints, there was an incident that caused me to get downgraded to a free account! As a result, I also lost all my prompts! I reached out to Matthew at matthew@promptbox.ai multiple times last month to see if he could restore my account to get them back. After weeks of him saying he would fix the issue whenever I followed up, there was still no progress. So, I got AppSumo involved and it took him nearly a month to finally restore my account. However, my prompts were still lost! So, I followed up with him again for weeks and after getting nowhere, I just gave up. And before he responds with, "Did you email me at the correct email address," YES, I DID! Using that same excuse for every person who complains gets old fast and people can see through it. I don't plan on using this app as it is obviously not reliable and clearly not for serious professionals.
Matthew.PromptBox
Jan 15, 2025I think you had a duplicate account that overwrote your original account. That's my working theory atm. Let me know what your original email was for your account and I'll do my best to get your prompts back to resolve this intense review haha.
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Verified purchaser
Top level product with top level support
Had an issue with my account, messaged Matthew and he 'Promptly' (lol) sorted it out!
Love the ease of use and the detail in the prompts. Time saver and quality product!
Buy it!!!
Matthew.PromptBox
Nov 22, 2024Thank you!
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