Q: Tier 3 is similar to Pro Plan and 1-2 are basic so my question is
What platforms are part of "Enhanced Integrations" which is only under your Pro Plan and not under basic? I already purchased Tier 2, but I'm trying to research why Tier 3 might be better for me. Also, on your site the Pro plan says "Enhanced Integrations" are included instead of the "basic integrations," but here on appsumo you are not including the "Enhanced Integrations" even if we buy Tier 3. Why? It literally says above all tiers only include "Basic Integrations." I'm hoping that is a mistake. Integrations are everything for sumolings. Thank you
We would like to clarify the matter of enhanced integrations. Currently, our basic integration options are provided through Zapier, API, and Webhook. While our website mentions "Enhanced Integrations," it is listed as "Basic Integrations" on the AppSumo platform because native integrations require additional development time and resources.
Thank you for offering your product on AppSumo. I've encountered an issue while creating roles within my team and would appreciate your assistance. When I set specific options to "inactive" for a role, these options become inaccessible, which is expected. However, my goal is to hide these options entirely from the view of the members in that role, rather than merely making them inactive.
Currently, members in the role can still see a significant amount of information, such as billing and plans, when these options are inactive. To maintain the privacy of this information, is there a feature or workaround that allows these options to be hidden completely rather than simply inactivated?
A: Thank you for your valuable feedback! I completely understand the need to fully hide certain sections rather than just making them inactive.
We’ll be working hard on this, and by the end of this week, we’ll add a feature that hides sections users try to access without the necessary permissions. If we can implement this quickly, we’ll also look into workspace- and form-based user...
Thank you for your feedback, support, and kindness. We have approved your feedback on our roadmap page.
Wishing you a great day!
Best regards.
Q: possible to have ai insight and sentiment analysis for videos submitted in forms and not only via the capture link
Hi, In exploring the app, I noticed that a "capture" link does not include the ability to collect additional information (such as form fields, contact info, etc) it only allows for video, which is then nicely analyzed by AI. On the other hand, forms allow me to collect standard contact info and have the customer record videos HOWEVER, it appears that the ai insight analysis is not available for the forms as it is for the capture. Is it possible to analyze an entire form submission (text responses AND video) for sentiment as the app does with Capture? If not, how can I connect back with a customer who submits a video via a capture link, as the capture link does not appear to ask for any information other than a video. thank you
For Capture, some of the core features we’re planning include integration with software like chatbots and CRMs. For example, bi-directional data flow can be enabled with a parameter like share.recram.com/capture/your-capture-id?=customer_id.
The updates we are about to release include:
The ability to send a Capture link via email. Adding a GDPR...
We are currently researching feedback and what will be included in the Agency Plan.
It is not yet clear whether we will implement it or not. For this reason, we don't want to commit to saying "yes, we will do it!" at this point. The requests and features from our customers will provide valuable insights into what we should focus on in the coming period.
Q: Tier 3 is similar to Pro Plan and 1-2 are basic so my question is
What platforms are part of "Enhanced Integrations" which is only under your Pro Plan and not under basic? I already purchased Tier 2, but I'm trying to research why Tier 3 might be better for me. Also, on your site the Pro plan says "Enhanced Integrations" are included instead of the "basic integrations," but here on appsumo you are not including the "Enhanced Integrations" even if we buy Tier 3. Why? It literally says above all tiers only include "Basic Integrations." I'm hoping that is a mistake. Integrations are everything for sumolings. Thank you
Nebi_Recram
Feb 21, 2025A: Hello Jojogo, thank your for question
We would like to clarify the matter of enhanced integrations. Currently, our basic integration options are provided through Zapier, API, and Webhook. While our website mentions "Enhanced Integrations," it is listed as "Basic Integrations" on the AppSumo platform because native integrations require additional development time and resources.
We have...
Share RecRam
Q: Make.com & n8n
Can you please integrate with these? Thank you :)
Nebi_Recram
Feb 21, 2025A: Hello,
We have received your feedback on our roadmap page and added it to the list.
Thank you for your support!
Share RecRam
Q: Settings and role options
Thank you for offering your product on AppSumo. I've encountered an issue while creating roles within my team and would appreciate your assistance. When I set specific options to "inactive" for a role, these options become inaccessible, which is expected. However, my goal is to hide these options entirely from the view of the members in that role, rather than merely making them inactive.
Currently, members in the role can still see a significant amount of information, such as billing and plans, when these options are inactive. To maintain the privacy of this information, is there a feature or workaround that allows these options to be hidden completely rather than simply inactivated?
Thank you for your guidance on this matter.
Nebi_Recram
Feb 21, 2025A: Thank you for your valuable feedback! I completely understand the need to fully hide certain sections rather than just making them inactive.
We’ll be working hard on this, and by the end of this week, we’ll add a feature that hides sections users try to access without the necessary permissions. If we can implement this quickly, we’ll also look into workspace- and form-based user...
Share RecRam
Verified purchaser
Thank you for your future solution for workspaces and form based user permissions. I just filled a roadmap form regarding this feature. GLWS!
Verified purchaser
Hello,
Thank you for your feedback, support, and kindness. We have approved your feedback on our roadmap page.
Wishing you a great day!
Best regards.
Q: possible to have ai insight and sentiment analysis for videos submitted in forms and not only via the capture link
Hi, In exploring the app, I noticed that a "capture" link does not include the ability to collect additional information (such as form fields, contact info, etc) it only allows for video, which is then nicely analyzed by AI. On the other hand, forms allow me to collect standard contact info and have the customer record videos HOWEVER, it appears that the ai insight analysis is not available for the forms as it is for the capture. Is it possible to analyze an entire form submission (text responses AND video) for sentiment as the app does with Capture? If not, how can I connect back with a customer who submits a video via a capture link, as the capture link does not appear to ask for any information other than a video. thank you
Nebi_Recram
Feb 20, 2025A: Hello, thank you for your precise question.
For Capture, some of the core features we’re planning include integration with software like chatbots and CRMs. For example, bi-directional data flow can be enabled with a parameter like share.recram.com/capture/your-capture-id?=customer_id.
The updates we are about to release include:
The ability to send a Capture link via email.
Adding a GDPR...
Share RecRam
Verified purchaser
very helpful answer, thank you.
Q: Agency Plan
We need an agency plan to use Recram for our clients. Can this be easily deployed with Tier 3?
Thanks
Nebi_Recram
Feb 19, 2025A: Hi, thank you for your question
We are currently researching feedback and what will be included in the Agency Plan.
It is not yet clear whether we will implement it or not. For this reason, we don't want to commit to saying "yes, we will do it!" at this point.
The requests and features from our customers will provide valuable insights into what we should focus on in the coming period.
Best
Share RecRam