Q: I need to understand?
Hello, I need to understand how video and voice recording works. In Tier 2, I have a limit of 120 minutes per month for users to record in my form. If my form has 10 questions and each question can be recorded for 1 minute, that would mean 10 minutes would be consumed per form. Therefore, I could only receive responses from 12 clients per month. Is this how client video recording is managed?
Nebi_Recram
Apr 3, 2025A: Hi fcodonlucas,
Yes, your calculation is correct for Tier 2—if each respondent records 10 minutes, you can collect 12 full responses per month before hitting the 120-minute limit.
However, without video/voice recordings, Tier 2 allows 900 responses per month.
For more recording capacity:
Tier 3: 300 min/month (30 full responses at 10 min each)
Tier 4: 720 min/month (90 full responses at 10 min each)