A: Hello!
If you purchase Tier 1 with 50 agents, the 1,500 chat submissions per month is a shared quota across all agents, not per agent. Tiers/Plans are associated with workspaces so each workspace controls the quotas for it's agents.

So, you will have a total of 1,500 submissions to be distributed across all 50 agents in your workspace—not 1,500 per chat Agent.

Example:
If Agent A uses 600 submissions, and Agent B uses 900, your quota is fully used for the month.

As your account grows you can add Tiers for the same workspace or stack into additional workspaces depending on your organisational needs.

Let me know if you need any additional clarification!