Hey guys, I had an issue where I uploaded a video 3\u002D4 times and the app didn\u0027t process the captions. Unfortunately, this bug still consumed my quota, which reduced 3\u002D4 videos from what I had.\u000aAny chance to get those back?\u000aMy registered email is sebastian@scalmor.com.\u000aThanks!

Hey there, \u000awe are looking into the issue. Once we investigate it, we will reinstate your lost credit.\u000a\u000aPlease feel free to write us on team@rendercut.io further for better communication.

Bug consuming my quota | RenderCut

Q: Bug consuming my quota

Hey guys, I had an issue where I uploaded a video 3-4 times and the app didn't process the captions. Unfortunately, this bug still consumed my quota, which reduced 3-4 videos from what I had.
Any chance to get those back?
My registered email is sebastian@scalmor.com.
Thanks!

100307762480547820660May 23, 2025

Founder Team

RenderCut

May 23, 2025

A: Hey there,
we are looking into the issue. Once we investigate it, we will reinstate your lost credit.

Please feel free to write us on team@rendercut.io further for better communication.

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