Q: our infromation is protected from scammer?
I would like to inquire about the measures your company has in place to protect user information. Could you please clarify how my data is safeguarded? Additionally, do you possess any certifications from recognized authorities such as GDPR or ISO to verify the authenticity and security standards of your product?
Recently, I purchased PulpMiner through AppSumo, which is operated by an endian company. Shortly after, the product was abruptly removed from the platform due to alleged fraudulent activities, with reports indicating that user information was compromised and accounts were misused. This incident has raised concerns about the security and reliability of such services, especially those run by startups from endia.
Rohith_Reddy_ResumeUp
Edited Jun 18, 2025A: Hi,
Thank you for raising this important question. Protecting your data is our top priority at ResumeUp.AI. Here’s how we keep your information safe:
1. Security Measures & Data Handling
Hosted on Microsoft Azure: All your data is securely stored and processed on Azure’s enterprise-grade infrastructure, trusted by leading companies worldwide.
Encryption: We use HTTPS for all data in transit, and all databases are encrypted at rest.
No payment data stored: We never store your payment information. All payments are securely processed by LemonSqueezy or AppSumo using PCI-compliant systems.
Strict access controls: Access to production data is strictly role-based and fully logged.
2. Privacy, Compliance & Certifications
GDPR principles: We operate in line with GDPR requirements, including data minimization, export, and right-to-delete features.
Full transparency: You can view our Privacy Policy at any time at https://resumeup.ai/privacy-policy.
3. User Rights & Data Deletion
Export & deletion: You can request a full export or deletion of your data at any time—just email us at rohith@resumeup.ai or use the in-app chat.
4. No Data Resale or Unethical Practices
No resale: We never sell or rent your data to third parties. All processing is strictly for service delivery.
Trusted sub-processors: All sub-processors (e.g., Azure, OpenAI) are bound by strict security and privacy commitments.
We understand that recent issues with other products have caused concern. ResumeUp.AI has been live since 2024, now serves over 50,000+ users globally, and is run by a bootstrapped team with a long-term vision. AppSumo independently verifies our business and payment set-up, and your purchase is covered by their 60-day refund policy for peace of mind.
If you’d like more details, just drop us a line at rohith@resumeup.ai or use the in-app chat. We’re always happy to walk you through anything.
Thanks again for checking and for helping keep the platform safe for everyone!