Q: Code not recognized

I purchased the Roundups AppSumo Tier 3 and followed the redemption instructions. I verified my email by clicking the link. However, to my surprise, my account is recognized as a 'free' account. There is no option to enter the code, so I am stuck on a free plan after buying Tier 3.

srinijiPLUSMar 12, 2025
Founder Team
Josh_Roundups

Josh_Roundups

Mar 12, 2025

A: Can you email support@roundups.ai?

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