Hi there - thank you so much for taking the time to share your thoughts! We’re thrilled to hear you find Routezilla’s booking service fast and our support friendly, this is very important to us.

We also truly appreciate your honest feedback about areas that need work. A few things to keep in mind:

Zapier vs. Google Calendar sync: If you’d rather not have each staff member show up as a separate calendar in Google, our Zapier integration is actually much more robust. It lets you funnel bookings into whatever calendar or system you like—without cluttering up Google Calendar with multiple feeds. We built the separate‐calendar approach because there were a few hundred users wanting it this way, but Zapier is a great alternative if that doesn’t fit your workflow.

Multilingual booking: We hear you on needing more language options. We’re actively working on a fully multilingual booking process, and we’ll be sure to reach out the moment it’s live.

Booking emails & other features: I’m sorry that the email notifications aren’t 100% perfect yet. Our Success Team would love to collaborate with you to fine-tune those templates (and any other “unfinished” options) so they fit exactly what you need.

Thank you again for your feedback—it’s exactly this kind of input that drives our roadmap. We’d be honored to get you fully set up with our Success Team so we can collaborate more on any unique nuances you require that might also be a good fit for others. Please let us know when you’re ready, and we’ll make sure Routezilla is fully equipped to handle every detail you need.