A: Hi Sumo-ling! Thank you for bringing this to our attention, and we truly appreciate your patience. It seems there was a technical issue, which initially reflected an incorrect bandwidth allocation in your account.
Your account has been updated to the correct 1TB bandwidth as per the Tier-4 deal. You should see the updated bandwidth reflected in your account immediately.
Yes, you can. You can change the language of the email content and interactive video elements. If you need a demo on how to do that, please book a call with us using this link - https://calendly.com/getshow-discussion/30min
Q: Can we personalize each video by adding the name of the recipient, as hyperise or personal or sendspark do?
I'd like to have more customization on each videoadding the phrase 'hi {first name} ready to start the video . Because I find the tool very limited compared to the competition on the market.
Adding such personalized elements is already on our roadmap. We're working on it and it should be live next quarter. Excited for you to try it out soon!
Q: I think your demo Calendly is not working.
I guess your demo Calendly isn't working. I tried to schedule a demo but never received the link.
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Q: Tier-4 bandwidth
Just purchased Tier-4 AS deal with 1TB of bandwidth but my account only shows 50GB ... https://share.zight.com/v1uGLex4
Is there something I need to do to change this to 1TB?
Thanks
Hari_GetShow
Jan 28, 2025A: Hi Sumo-ling!
Thank you for bringing this to our attention, and we truly appreciate your patience. It seems there was a technical issue, which initially reflected an incorrect bandwidth allocation in your account.
Your account has been updated to the correct 1TB bandwidth as per the Tier-4 deal. You should see the updated bandwidth reflected in your account immediately.
If you have any...
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These things happen ... THANK YOU for your prompt fix.
Q: is it possible to change the language of interarctions and the like?
Can I change the text or the language?
Anisha_Animaker
Jan 30, 2025A: Hi Lao,
Yes, you can. You can change the language of the email content and interactive video elements. If you need a demo on how to do that, please book a call with us using this link - https://calendly.com/getshow-discussion/30min
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Q: for the Journeys feature, is it included in the offer or is it an add-on?
if it's an addon, how much will it cost?
Anisha_Animaker
Jan 26, 2025A: Hey Sumoling!
Thanks for the question.
The customer journey tracking feature is included in the deal—you don't need to pay for it separately.
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Q: Can we personalize each video by adding the name of the recipient, as hyperise or personal or sendspark do?
I'd like to have more customization on each videoadding the phrase 'hi {first name} ready to start the video . Because I find the tool very limited compared to the competition on the market.
Anisha_Animaker
Jan 27, 2025A: Hey Sumo-ling!
Thanks for pointing that out.
Adding such personalized elements is already on our roadmap. We're working on it and it should be live next quarter. Excited for you to try it out soon!
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