Q: Tier-4 bandwidth
Just purchased Tier-4 AS deal with 1TB of bandwidth but my account only shows 50GB ... https://share.zight.com/v1uGLex4
Is there something I need to do to change this to 1TB?
Thanks
Hari_GetShow
Jan 28, 2025A: Hi Sumo-ling!
Thank you for bringing this to our attention, and we truly appreciate your patience. It seems there was a technical issue, which initially reflected an incorrect bandwidth allocation in your account.
Your account has been updated to the correct 1TB bandwidth as per the Tier-4 deal. You should see the updated bandwidth reflected in your account immediately.
If you have any further questions or notice anything else, please don’t hesitate to reach out. We’re here to help!
These things happen ... THANK YOU for your prompt fix.