Sinosend Questions

Showing 1 - 20 of 120 questions

Q: Analytics on mobile phones

Hi, I cannot access analytics on my iPhone. The option does not seem to show up. I can access it on my PC though. Is the software designed that way?

ladyInfinityPLUSMay 13, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

May 13, 2025

A: Thats right, the mobile version is being improved. Analytics is better on the desktop. Please let us know what type of analytics you would like us to add too!

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Q: Can a recipient send me files back without your service?

I need to send some drawing images to my instructor in SA. I'm in the US.

Will they be able too send the corrected images back to me? Without your service.

Thank you,

Nick

94e8562be18044f385a1a5adc5cb25c8PLUSMay 12, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Edited May 12, 2025

A: Hi Nick,

Indeed yes.

1. You create a transfer and send your drawing files and a message to your instructor.
2. You also create a file Request and send that open link to your instructor.
3. Your instructor receives your transfer, edits the file and submits the new file in the request link you created in step 2.

Thanks!

P.S. Instructor need not sign up to our service at all.

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Q: Are you planning to support password-protected digital downloads and embeddable scripts for flipbooks?

Hi,
I'm looking for a solution that allows me to securely share digital downloads (e.g. eBooks, design files) with password protection or email verification, and ideally embed them (like digital flipbooks) into my site. Will Sinosend support features like embedding script codes, automated email delivery upon download, and user-restricted access in the near future? This would be especially useful for creators sharing premium content. Any ETA on these features?

Thanks in advance,
Marcus

ZevsMaticPLUSMay 11, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

May 12, 2025

A: Password Protection: Coming soon. It's a priority and actively being developed. No exact ETA yet.
Automated Email Delivery: Already supported upon file download.
Embedding & User-Restricted Access: Direct embedding isn't currently supported on LTD or even on our monthlys yet. However, you can host content on your custom subdomain with us. We are considering more advanced access controls for the...

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Q: Download Speeds

See lots of questions about upload speeds. Download speeds are terrible as well. First file download right now is ~350 kB/s. Subsequent (for each region) is faster, but first download is miserably slow. Considering doing an LTD, but I can't deal with speeds this slow. Clients will not be happy. Is there plans to address this?

philip679PLUSMay 11, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

May 12, 2025

A: Thanks for your concerns about download speeds. Here's a quick rundown:

Origin Server (HK): Our main server is in Hong Kong, meaning faster speeds for users closer to Asia (often 30MB/s+). There are plenty of users who are happy with the speeds too :) Performance does vary by location, this is true.

EU Servers: We're actively launching EU servers this year to improve speeds there.
CDN:...

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Q: Video hosting

I want to host 500 gb of course video. I am from India. What is the bandwidth you provide per day and how many people can see video. I want people to see videos on my website directly. How can I get this done on WordPress.

cp0May 11, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

May 11, 2025

A: Hi, I would suggest using another service for video hosting, as we're not the solution for you. We are a file transfer service and cant view or embed full videos on your site. Think of us a WeTransfer for business.

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