Hello I am enjoying the software. I bought 4 codes. how do I purchase 4 additional code to max out. Can I also purchase one at a time for 1 code equally 5 codes how does it work. Thanks
A: Thanks. Yes you can easily purchase more codes. 1) Buy the codes on AppSumo 2) Log back in to Sinosend -> Profile -> Billing 3) You will see a input to add more codes. Yes you can also add them one at a time.
Q: Suggestion for Interface Improvement and Text Customization
Hello,
I recently purchased Tier 4, and while the app is useful, the design feels outdated. A minor interface update would enhance usability. Additionally, for non-English-speaking users, customization options are essential: 1. Download Screen: Allow customization of the text “Sent you 2 files 52.3 kB in total” and the “Download” button. Also, my logo does not appear here. 2. File Request Screen: The info card looks outdated, isn’t customizable, and should match the neutral style of the download card for better brand integration. Key texts should also be translatable.
These small but crucial changes would improve user experience. If direct modifications aren’t possible, could CSS customization be an option? I appreciate your attention and look forward to your response.
Thanks so much for your support and the awesome suggestions! We really appreciate it.
We're working hard to improve Sinosend, and we're prioritizing features based on what users are asking for in our Roadmap portal. Your ideas are great, and and we'll definitely take them into account.
To make sure everyone sees your suggestions and can chime in, could you add them to our Roadmap...
wow i see you guys added more codes! have you guys fixed the issues with sending large files? i had past clients not being able to download those large video files so i was kinda forced to use google drive for large files and sinosend for smaller files ( i have teir 3) but i am looking to max out codes im just looking for reassurance because i am a long time user and fan
We've been hard at work with some updates (if your following on the roadmap you might have already been notified) but in a nutshell, we've released since our launch:
-Background customizations for the Download & Receive portal -Zip all your transfers & Requests -We just launched TEAMS last week, so you can have multiple seats per account (your plan gets 5 users...
awesome welp I bought more codes so i'm maxed out now and will continue to use! I believe and will stick around for the journey I hope you guys become appsumo select soon because its very well deserved
Q: More codes
Hello
I am enjoying the software. I bought 4 codes. how do I purchase 4 additional code to max out. Can I also purchase one at a time for 1 code equally 5 codes how does it work. Thanks
Rishi_Sinosend
Apr 3, 2025A: Thanks. Yes you can easily purchase more codes.
1) Buy the codes on AppSumo
2) Log back in to Sinosend -> Profile -> Billing
3) You will see a input to add more codes. Yes you can also add them one at a time.
Thanks.
Share Sinosend
Q: Suggestion for Interface Improvement and Text Customization
Hello,
I recently purchased Tier 4, and while the app is useful, the design feels outdated. A minor interface update would enhance usability. Additionally, for non-English-speaking users, customization options are essential:
1. Download Screen: Allow customization of the text “Sent you 2 files 52.3 kB in total” and the “Download” button. Also, my logo does not appear here.
2. File Request Screen: The info card looks outdated, isn’t customizable, and should match the neutral style of the download card for better brand integration. Key texts should also be translatable.
These small but crucial changes would improve user experience. If direct modifications aren’t possible, could CSS customization be an option? I appreciate your attention and look forward to your response.
Best regards
Rishi_Sinosend
Mar 31, 2025A: Hi JM,
Thanks so much for your support and the awesome suggestions! We really appreciate it.
We're working hard to improve Sinosend, and we're prioritizing features based on what users are asking for in our Roadmap portal. Your ideas are great, and and we'll definitely take them into account.
To make sure everyone sees your suggestions and can chime in, could you add them to our Roadmap...
Share Sinosend
Q: Hello! What is the maximum size per file uploaded?
Rishi_Sinosend
Mar 29, 2025A: Hi
Upload file size limits
Tier1: 10GB
T2: 25GB
T3-T4: 100GB
T5: 150GB,
T6: 200GB,
T7/T8 : No limit or up to your maximum storage size which is 2.5TB/3TB
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Q: Do you have servers in the US or only in Asia?
Rishi_Sinosend
Edited Mar 29, 2025A: Asia right now for uploads.
Expected EU, US servers sometime in Q2 2025.
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Thank you for confirming :) Im in the US so Ill wait for those servers for better speeds before buying
Excellent, watch this space!
Q: more codes?!
wow i see you guys added more codes! have you guys fixed the issues with sending large files? i had past clients not being able to download those large video files so i was kinda forced to use google drive for large files and sinosend for smaller files ( i have teir 3) but i am looking to max out codes im just looking for reassurance because i am a long time user and fan
Rishi_Sinosend
Mar 14, 2025A: Hey WC, long time no see.
We've been hard at work with some updates (if your following on the roadmap you might have already been notified) but in a nutshell, we've released since our launch:
-Background customizations for the Download & Receive portal
-Zip all your transfers & Requests
-We just launched TEAMS last week, so you can have multiple seats per account (your plan gets 5 users...
Share Sinosend
Verified purchaser
awesome welp I bought more codes so i'm maxed out now and will continue to use! I believe and will stick around for the journey I hope you guys become appsumo select soon because its very well deserved
Wonderfull, thanks!