Rishi I just uploaded my first 1GB zipped folder of photographs and it took 55 minutes to transfer. I took screenshots of the transfer rates on Sinosend (112kb/sec) and of my upload speeds (Download 287 Mbps and Upload 118 Mbps) and I'm super worried as "I liked what it said on the Sinosend Box" BUT what is really inside the box seams to be different!
A: Thanks for reaching out and sharing your experience – 55 minutes for a 1GB file is definitely not what we're aiming for, and we completely get why you're worried.
You hit on a key point: our main server is currently in Hong Kong. While this means super-fast speeds for folks closer to Asia (think 30MB/s+!), users further away, especially for uploads, can sometimes experience slower rates due to...
Great question, and has been asked before, some of which I have answered in our Founders notes above, but here's your answer:
It's true that data storage has an ongoing cost, and we've put a lot of thought into our strategy to ensure the long-term sustainability of our app, even with our Lifetime Deal.
Our AppSumo launch, while offering incredible value, isn't about immediate...
Yes no chance of us bailing, as long as the T&C are met and expectations are aligned. The service will be the same if not better for current and future LTD users. We're here for the long haul (before dropbox buys us out! lol)
Q: Is this for the Asian market only? I'm in the US and the upload download even video playback is bad.
A: We've got customers all over, but yes if you and your recipient are in Asia you will see notably faster speeds, thats not to say downloads from the US and EU are slow, we see customers getting 8-10MB/seconds.
We're not a video viewing/streaming platform, their better services for that. We're primarily a business file distribution platform. While we do offer video previews, its not made to...
In the Login page here: https://sinosend.com/login , you can add your own company logo, but you cant change the image of the lady there, maybe we will remove it in the future, but right now its a generic image.
You can create a new "Request" this will create a new link where you can receive files. Go to Requests -> New Request.
A: Thats right, the mobile version is being improved. Analytics is better on the desktop. Please let us know what type of analytics you would like us to add too!
Q: Crazy Slow Uploads
Rishi I just uploaded my first 1GB zipped folder of photographs and it took 55 minutes to transfer. I took screenshots of the transfer rates on Sinosend (112kb/sec) and of my upload speeds (Download 287 Mbps and Upload 118 Mbps) and I'm super worried as "I liked what it said on the Sinosend Box" BUT what is really inside the box seams to be different!
Rishi_Sinosend
Jun 4, 2025A: Thanks for reaching out and sharing your experience – 55 minutes for a 1GB file is definitely not what we're aiming for, and we completely get why you're worried.
You hit on a key point: our main server is currently in Hong Kong. While this means super-fast speeds for folks closer to Asia (think 30MB/s+!), users further away, especially for uploads, can sometimes experience slower rates due to...
Share Sinosend
Q: We know for the long run that data storage is extremely expensive. Whats the longterm plan other than LTD?
Why i'm asking is that we know storage costs alot of money. And even if it's 49$, it's a hard market to stay in. So what's the plan?
Rishi_Sinosend
May 26, 2025A: Hi Jona,
Great question, and has been asked before, some of which I have answered in our Founders notes above, but here's your answer:
It's true that data storage has an ongoing cost, and we've put a lot of thought into our strategy to ensure the long-term sustainability of our app, even with our Lifetime Deal.
Our AppSumo launch, while offering incredible value, isn't about immediate...
Share Sinosend
Very thorough response. I'll support and I hope you won't go V. 2.0 on your ltd buyers and honor us in the long run
Yes no chance of us bailing, as long as the T&C are met and expectations are aligned. The service will be the same if not better for current and future LTD users. We're here for the long haul (before dropbox buys us out! lol)
Q: Is this for the Asian market only? I'm in the US and the upload download even video playback is bad.
Rishi_Sinosend
May 21, 2025A: We've got customers all over, but yes if you and your recipient are in Asia you will see notably faster speeds, thats not to say downloads from the US and EU are slow, we see customers getting 8-10MB/seconds.
We're not a video viewing/streaming platform, their better services for that. We're primarily a business file distribution platform. While we do offer video previews, its not made to...
Share Sinosend
Q: is it also possible to brand the image in the login mask ?
Hello, is it also possible to brand the image in the login mask ? e.g. https://daten.brunnbauer.at/login ?
What is the link so that other people can send files to SinsoSend ? So not only downloading but also in the other direction ...
I have seen that this is apparently a new function ?
Rishi_Sinosend
May 16, 2025A: Hi.
In the Login page here: https://sinosend.com/login , you can add your own company logo, but you cant change the image of the lady there, maybe we will remove it in the future, but right now its a generic image.
You can create a new "Request" this will create a new link where you can receive files. Go to Requests -> New Request.
Let me know if you have more questions.
Share Sinosend
Q: Analytics on mobile phones
Hi, I cannot access analytics on my iPhone. The option does not seem to show up. I can access it on my PC though. Is the software designed that way?
Rishi_Sinosend
May 13, 2025A: Thats right, the mobile version is being improved. Analytics is better on the desktop. Please let us know what type of analytics you would like us to add too!
Share Sinosend