A: Currently, our origin servers are located in Asia, which can affect upload speeds for users in other regions. However, our download CDN is global, ensuring your recipients experience fast download speeds. This difference between upload and download speed is common in many file transfer services.

We are continuously working to improve our service and plan to add more origin servers as we grow. While we appreciate the comparison to WeTransfer, as a lifetime deal, we have to manage our costs carefully to ensure long-term sustainability. At this time, upload speeds are similar to those you may experience with the trial version.

Your files are stored for the lifetime of your account, provided you log in at least once a year or after the file express expiration date, which you can set in your dashboard.